Inside Sales Representative

Wolseley Inc; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

Wolseley Canada is a leading wholesale distributor serving the plumbing, HVAC/R, waterworks and industrial sectors in Canada. The Inside Sales position involves handling orders, providing pricing and delivery information, and building relationships with customers by phone and email.

You will quote and process orders, respond quickly to inquiries, and support sales targets while upholding safety standards. This full-time role requires excellent customer service, strong organizational skills, and

Qualifications

• Experience in Inside Sales within Plumbing & HVAC/R is preferred.
• Proficient in Microsoft Office; AS400 knowledge is a plus.
• Strong customer service orientation and communication skills.
• Highly organized with the ability to multitask and work independently or in a team.

Responsibilities

• Process orders accurately and timely, including pricing terms per margins.
• Enter quotations and orders into the system and provide customers with pricing and delivery details.
• Build and maintain relationships with new and existing customers via phone and email to grow business.
• Prepare quotations and process orders for outside sales staff.
• Respond promptly to customer inquiries and requests and provide inventory information.
• Achieve sales targets set by management and upsell products when appropriate.
• Adhere to safety policies and company regulations.

Skills

Inside Sales

Customer service

Microsoft Office

Independent working

Team collaboration

Tools

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.Join the Pros!Why You’ll Love Working HereSafety-focused and inclusive workplace cultureComprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1Paid vacation, sick time, and paid birthday offAnnual bonus and profit-sharing opportunitiesEmployee discounts on leading plumbing, HVAC/R, and industrial productsEducation reimbursement and ongoing career development opportunitiesEmployee referral programs and recognition initiativesWhat you will do:Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.Enter quotations and orders into the system with accuracy in a timely manner.Provide customers with accurate pricing, inventory, and specific delivery information.Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.Prepare quotations and process orders on behalf of outside sales staff.Respond to customers’ requests and inquiries in a timely manner.Achieve sales targets and objectives as set out by Management by promoting and or upselling products.Adhere to company safety policies and regulationsWhat you will bring:Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferredGeneral computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.High level of commitment to exceptional customer service.Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.Highly organized in prioritizing work and multi-tasking on a regular basis#INDSALOur Commitment to YouWolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.Ready to Shape the Future?Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada’s infrastructure.Please note: Wolseley uses AI-assisted tools to support applicant screening.Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.