Inside Sales Representative

Wolseley Canada Inc.; Edmonton; On-site; CAD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking an Inside Sales Representative to join their dynamic team in Edmonton. In this pivotal role, you'll be the primary contact for customers, ensuring seamless order processing and fostering strong relationships. With a commitment to exceptional service, you'll work closely with various teams to meet sales targets and enhance customer satisfaction. This position offers comprehensive benefits, career development opportunities, and a supportive work environment that values your contributions. If you're passionate about sales and customer service, this is the perfect opportunity to grow your career.

Benefits

Full health care benefits

Career development opportunities

Comprehensive benefits with premiums paid

Life insurance and wellness programs

Retirement savings programs

Paid vacation and sick time

Employee discounts

Education reimbursement

Safety shoe reimbursement

Qualifications

• Experience in Inside Sales, particularly in Plumbing & HVAC/R.
• Strong commitment to customer service and relationship building.

Responsibilities

• Manage the order process and provide accurate pricing and delivery info.
• Build and maintain relationships with customers via phone or email.

Skills

Inside Sales Experience

Customer Service

Microsoft Office

AS400 Knowledge

Education

High School Diploma

Relevant Sales Training

Tools

Sales Order Systems

CRM Software

Job description

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Regional Talent Acquisition Leader at Wolseley Canada Inc

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Wholesale and Wholesale Building Materials

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