Inside Sales Representative (Remote)

Concentrix; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

An innovative global company is seeking a dynamic Sales Representative to enhance customer engagement and drive business performance. In this role, you will provide exceptional inbound and outbound customer support, utilizing your sales expertise to close deals and build lasting client relationships. With a strong emphasis on career growth, the organization fosters an inclusive culture that values diversity and community engagement. Join a team that champions personal development and offers comprehensive benefits, including medical and dental insurance, as well as paid time off. This is a fantastic opportunity to thrive in a supportive environment while making a real impact in customer experience.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits Package

Employee Referral Bonus

Opportunities for Career Advancement

Qualifications

• Minimum of 1 year of proven hard sales experience.
• Strong understanding of the sales process and communication skills.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting, negotiation, and presentation.

Skills

Sales Experience

Communication Skills

Negotiation Techniques

Customer Support

Education

High School Diploma or GED

Tools

PC Operations

Job description

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

• Starting wage between $16 and $18 per hour
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Comprehensive benefits package including medical, dental, and vision insurance, as well as paid PTO and holidays
• Opportunities for career advancement with 80% of management promoted from within
• Inclusive company culture with celebrations and programs supporting diversity and community engagement

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation
• Build client relationships and identify new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a focus on satisfaction

What is Required (Qualifications):

• Minimum of 1 year of proven hard sales experience, including meeting quotas and selling products/services
• Strong understanding of the sales process, including communication skills and negotiation techniques
• Open availability for scheduled shifts
• High school diploma or GED
• Ability to work from a quiet, distraction-free environment at home

How to Stand Out (Preferred Qualifications):

• Experience with fast-paced multi-tasking and eagerness to learn new technologies
• Strong computer navigation skills and familiarity with PC operations
• Access to a desktop or laptop for testing purposes and high-speed internet connection

#CustomerExperience #SalesRepresentative #RemoteWork #CareerGrowth #InclusiveCulture

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.