Inside Sales Representative - Remote

Splunk Inc.; Canada; Remote; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Representative, where your passion and problem-solving skills will shine. You will craft personalized engagement strategies to enhance customer experiences and drive adoption of innovative solutions. With a focus on building quality pipelines and managing small deals, you’ll play a crucial role in ensuring customer success. This dynamic role offers the chance to work in a vibrant environment, where your contributions will directly impact the company’s growth and customer satisfaction. If you thrive in a fast-paced sales environment and are eager to learn, this opportunity is perfect for you.

Qualifications

• 2+ years in a customer-facing role like Sales or Account Management.
• Ability to adapt to changing situations in a dynamic sales environment.

Responsibilities

• Craft account-specific engagement strategies to enhance customer experience.
• Conduct 30+ outbound calls daily to identify and qualify opportunities.

Skills

Customer Engagement

Sales Techniques

Account Management

Communication Skills

Problem Solving

Job description

Title: Inside Sales Representative

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

What You Will Be Doing

Build a Dazzling Customer Experience Through Account Intimacy to Accelerate Adoption

• Craft an account specific, all-inclusive engagement & communication strategy that proactively improves customer experience
• Dazzle customers! Be their trusted advisor for onboarding, license keys & support ticket management

Create & Progress Quality Pipeline

• Conduct 30+ outbound calls a day to prospect & customer accounts to identify, qualify & progress Opportunities and Meetings
• Use ABM tactics to identify new contacts & craft personalized campaigns to build pipeline with a high conversion rate

Manage, Close & Forecast Small Deals

• Progress stale deals
• Run & close small deals full cycle
• Assist with larger deals if needed

Must-have Qualifications

• 2+ Years of demonstrated ability in a customer engaging role such as Sales, Account Management or Customer Success
• Located near one of our fun locations & able to commute to our Splunk office 1-3x per quarter. Note: This role does not offer relocation assistance.

Nice-to-have Requirements

• Knowledge of the customer buying process and experience deploying core concepts of Land, Expand, Adopt, and Renew to drive revenue
• Ability to adapt to changing situations and priorities in a dynamic sales environment
• Curiosity and passion for continuous learning about products, industry, and customer needs
• Willingness to learn and implement new sales techniques

Splunk is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other protected status.