Inside Sales Representative

Lehigh Hanson Inc.; Calgary; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Industry leading benefits package

Pension plan with company contribution

Job summary

Heidelberg Materials Canada is seeking an Inside Sales Representative for our Calgary plant to support customers through quotes and project lifecycle. You will partner with sales, technical, production, and shipping teams to ensure project success and top-tier service.

You will build strong customer relationships, manage quotations, orders, and follow-ups, and coordinate project timelines. A proactive, detail-oriented, and collaborative mindset is essential to drive growth and customer

Qualifications

• Customer-focused with strong verbal and written communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Excel and quick to learn new systems and applications.
• Experience in inside sales, sales support, or project coordination preferred.
• Experience in construction materials or related industries is a plus.

Responsibilities

• Build strong relationships with customers and provide responsive, solutions-focused support.
• Prepare and manage project quotations, process orders, and follow up on opportunities with accuracy and efficiency.
• Support project management by coordinating timelines and communicating status updates to customers.
• Collaborate with Technical Service, Outside Sales, production, quality control, engineering, and shipping to support awarded projects from quote to delivery.
• Maintain product knowledge to guide customers toward the right solutions.
• Identify opportunities to grow sales and enhance customer satisfaction.

Skills

Customer focus

Communication

Multi-tasking

Problem solving

Team collaboration

Learning systems

Tools

Microsoft Excel

CRM software

Job description

The Inside Sales Representative supports customers throughout the quoting and project lifecycle, partnering with sales, technical, production, and shipping teams to deliver exceptional service and ensure successful project execution.

What You'll Be Doing

Build strong relationships with customers and provide responsive, solutions-focused support.

Prepare and manage project quotations, process orders, and follow up on opportunities with accuracy and efficiency.

Support project management activities by coordinating timelines, monitoring project milestones, and communicating status updates to customers.

Partner closely with Technical Service Representatives, Outside Sales Representatives, production, quality control, engineering, and shipping teams to support awarded projects from quote through delivery.

Maintain product knowledge to confidently guide customers toward the right solutions.

Identify opportunities to grow sales and enhance customer satisfaction.

What Are We Looking For

Strong verbal and written communication skills with a customer-first mindset.

Ability to manage multiple priorities and work effectively in a fast-paced environment.

Strong Microsoft Excel and computer skills, with the ability to learn new systems and applications quickly.

Problem-solving approach with a focus on accuracy, organization, and follow-through.

Collaborative attitude and willingness to learn product, project, and industry knowledge.

Previous inside sales, sales support, or project coordination experience is an preferred.

Experience within construction materials, concrete, precast, building products, manufacturing, or other related industries is considered an asset.

This role is based in an office setting within our Calgary plant location, working closely with internal teams and customers in the Southern Alberta area and other various locations. It involves frequent communication by phone, email, and digital platforms, with occasional visits to yard or production areas as needed.

What We Offer

Industry leading benefits package, including health, dental, and wellness.

Pension plan with an automatic company contribution as well as matching contributions and RRSP options, Opportunities for training, development, career growth within a global organization.

Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.

Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.