Inside Sales Representative

01710 Heidelberg Materials Canada Limited; Calgary; On-site; CAD 78,000 - 98,000; Full time

Benefits offered by this job

Health, dental, and wellness benefits

Pension plan with company contribution

Job summary

Heidelberg Materials Canada Limited is seeking an Inside Sales Representative based in Calgary to support customers through quoting and project lifecycles. You will collaborate with sales, technical service, production, and shipping to ensure successful project execution.

Responsibilities include building customer relationships, preparing quotations, processing orders, and coordinating project milestones. Strong Excel skills and a customer-first approach are essential for success.

Qualifications

• Strong verbal and written communication skills with a customer-first mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving approach with focus on accuracy and follow-through.

Responsibilities

• Build relationships with customers and provide responsive, solutions-focused support.
• Prepare and manage project quotations, process orders, and follow up on opportunities.
• Coordinate timelines and monitor milestones, communicating status updates to customers.
• Collaborate with Technical Service, Outside Sales, production, quality, engineering and shipping to support projects from quote to delivery.
• Maintain product knowledge to guide customers toward right solutions.
• Identify opportunities to grow sales and improve customer satisfaction.

Skills

Customer-focused mindset

Excellent communication

Multitasking

Problem solving

Collaborative mindset

Willingness to learn product knowledge

Tools

Microsoft Excel

Job description

Line of Business: Service & Support

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

Position Overview

The Inside Sales Representative supports customers throughout the quoting and project lifecycle, partnering with sales, technical, production, and shipping teams to deliver exceptional service and ensure successful project execution.

What You'll Be Doing

• Build strong relationships with customers and provide responsive, solutions-focused support.
• Prepare and manage project quotations, process orders, and follow up on opportunities with accuracy and efficiency.
• Support project management activities by coordinating timelines, monitoring project milestones, and communicating status updates to customers.
• Partner closely with Technical Service Representatives, Outside Sales Representatives, production, quality control, engineering, and shipping teams to support awarded projects from quote through delivery.
• Maintain product knowledge to confidently guide customers toward the right solutions.
• Identify opportunities to grow sales and enhance customer satisfaction.

What Are We Looking For

• Strong verbal and written communication skills with a customer-first mindset.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong Microsoft Excel and computer skills, with the ability to learn new systems and applications quickly.
• Problem-solving approach with a focus on accuracy, organization, and follow-through.
• Collaborative attitude and willingness to learn product, project, and industry knowledge.
• Previous inside sales, sales support, or project coordination experience is an preferred.
• Experience within construction materials, concrete, precast, building products, manufacturing, or other related industries is considered an asset.

Work Environment

This role is based in an office setting within our Calgary plant location, working closely with internal teams and customers in the Southern Alberta area and other various locations. It involves frequent communication by phone, email, and digital platforms, with occasional visits to yard or production areas as needed.

What We Offer

• Competitive base salary. ($78,070 - $97,575)
• Industry leading benefits package, including health, dental, and wellness.
• Pension plan with an automatic company contribution as well as matching contributions and RRSP options, Opportunities for training, development, career growth within a global organization.

Heidelberg Materials welcomes and encourages applications from people with disabilities.

Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

Shaping the Future, Building Successes

Heidelberg Materials – your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.