Inside Sales B to C Channel

ISN Canada Group Inc.; Boucherville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in garage equipment distribution is seeking an Inside Seller for their Canadian Sales Team. The role involves managing customer inquiries, providing sales support, and achieving sales targets. The position offers a competitive salary, bonuses, and opportunities for career growth within a dynamic team environment.

Benefits

Company events

Dental care

Disability insurance

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Work from home

Qualifications

• 1 year retail sales experience preferred.
• Strong decision-making skills and ability to identify customer needs.

Responsibilities

• Support inbound call center and answer customer inquiries.
• Provide sales quotations and process orders.
• Coordinate shipping and manage customer back orders.

Skills

Sales

Customer Service

Problem Solving

Education

DCS / DEC

Job description

6 days ago Be among the first 25 applicants

ISN Canada Group Inc. ships Canada-wide and is the Canadian division of the US-based Integrated Supply Network (ISN). A fast-growing company, ISN Canada is becoming one of the largest distributors of garage equipment, tooling and lubrication equipment nationally. ISN Canada is your one-stop shop for all of your garage needs including Wheel Service Equipment, Light Duty & Heavy Duty Lifting Equipment, Residential/Hobbyist Garage Lifts and Tools. We also offer an extensive Parts & Service Department with our highly experienced and Rotary Authorized Trained Service Technicians who conduct Annual Ministry Lift Inspections, Service Repairs and Operator Training.

ISN Canada Head Office is located in Boucherville which includes our warehouse as well as our Sales Force in Quebec. ISN Canada also has offices, warehouses and a Sales Force in Ontario and Alberta.

The Opportunity

We have a lucrative outstanding opportunity available to join our Canadian Sales Team as an Inside Seller - B to C channel, located from our Calgary, Alberta office or working remotely as required. Your success will be measured on meeting or exceeding sales goals and targets.

The successful candidate will have successful previous professional sales experience in selling and closing sales opportunities by effectively accepting inbound sales calls and making outbound sales calls, being a strong and fast decision maker, identifying potential new customers, sales opportunities, solving issues and providing sales support and business opportunities and growing existing sales business.

Your goal would be to establish a strong network of accounts that are willing to build a partnership in success and growth and support our marketing and business models. Therefore, you will have to maximize your efforts to capitalize on your goals while building new sales with your set targets. You will also support the Western Inside Sales Team and the Western Regional Manager on the day-to-day business as needed.

Job Summary:

Under the coaching and supervision of the Western Regional Manager, the Inside Seller - B to C channel is primarily responsible for; making quotations, selling products, taking orders, providing follow up on quotations, coordinating shipping, freight, and installations, and acting as a selling consultant with customers, as well as coordinating repairs, inspections when needed or required. The incumbent performs all the tasks relating to sales support for equipment, parts, and service according to the assigned product range.

Main Tasks:

· Support the inbound call centre during the designated business hours.

· Answer inbound phone calls, reply to emails, and online order requests, identify customer needs, when necessary, by asking specific questions about the prospects needs, garage, equipment required, type of vehicle repaired, etc.

· Provide sales quotations on required products and process orders for customer.

· Offer options on different types of products that best suit the customer’s needs.

· Present products, quote products, handle objections, develop sales options and close sales and provide required sales follow up.

· Provide outbound sales follow-up calls with customers who have been quoted to ultimately close quoted sale opportunities.

· Manage customers back orders and coordinate shipping as needed.

· Request prices quotes from freight companies as needed or required.

· Ensure the customer email Inbox folder is always completed and up to date.

· Make credit card, check or EFT verification for all purchases as required under ISN Canada programs.

· Coordinate invoices and receipts to customers.

· Arrange required shipments under ISN Canada programs.

· Trouble shoot issues regarding customer support to the appropriate person or technical support and stay in contact with the customer to find a solution to successfully close the customer’s request in a timely manner.

· Help and assist with any other related duties required by his/her supervisor.

ISN provides a competitive base salary, monthly target bonuses along with a monthly commission program and excellent company benefits, working within a fun exciting team-based work environment. ISN also offers a great career advancement and development opportunity for the right candidate who wants to grow their career.

Job Types: Full-time, Permanent

Additional pay:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• DCS / DEC (preferred)

Experience:

• Retail sales: 1 year (preferred)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Automotive

Referrals increase your chances of interviewing at ISN Canada Group Inc. by 2x

Get notified about new Inside Sales Specialist jobs in Boucherville, Quebec, Canada.

Key Account Manager - Beauty & Personal Care

Montreal, Quebec, Canada CA$75,000.00-CA$85,000.00 1 month ago

Greater Montreal Metropolitan Area 2 days ago

Dollard-des-Ormeaux, Quebec, Canada 2 weeks ago

Montreal, Quebec, Canada CA$45,000.00-CA$55,000.00 2 weeks ago

Dollard-des-Ormeaux, Quebec, Canada 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.