Inside Sales Associate

TAC Security; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

TAC Security is looking for an Inside Sales Associate to drive lead management and support techno-commercial proposals. You will work with internal technical and commercial teams to shape responses and assist in closing deals.

You will handle RFQs, quotations, and client inquiries, maintaining CRM and MIS reports while coordinating with cross-functional teams to ensure accurate costing and viable solutions.

Qualifications

• Graduate or Postgraduate degree in any discipline is required.
• MBA with a Sales/Marketing specialization is a plus.
• 3+ years of experience in Inside Sales / Sales Support / Pre-Sales.

Responsibilities

• Handle inbound and outbound sales leads and convert them into qualified opportunities.
• Conduct initial discussions with prospective clients to understand business and technical requirements.
• Prepare and support in preparing techno-commercial proposals, RFQs and quotations.
• Liaise with internal technical, operations, and finance teams for accurate costing and solution alignment.
• Ensure proposals meet client requirements, compliance standards, and commercial viability.
• Maintain CRM, sales pipeline, and MIS reports.
• Act as a key contact for clients during pre-sales and proposal stage.
• Address client queries related to scope, commercials, timelines, and deliverables.
• Maintain strong relationships to enhance conversion and repeat business.

Skills

Techno-commercial

Communication

Coordination

B2B Inside Sales

CRM tools

MS Excel

PowerPoint

Detail-oriented

Cross-functional teams

Contract finalization

Education

Graduate or Postgraduate degree in any discipline

MBA with Sales/Marketing specialization

Tools

CRM tools

MS Excel

PowerPoint

Job description

We are looking for a Inside Sales Associate with experience in Inside sales and techno-commercial proposals. The role involves lead management, client coordination, proposal preparation, and supporting sales closures by working closely with internal technical and commercial teams.

Key Responsibilities

• Handle inbound and outbound sales leads and convert them into qualify opportunities
• Conduct initial discussions with prospective clients to understand business and technical requirements
• Prepare and support in preparing the Techno-commercial proposals, RFQs, and quotations
• Liaise with internal technical, operations, and finance teams to ensure accurate costing and solution alignment.
• Ensure proposals meet client requirements, compliance standards, and commercial viability.
• Maintain CRM, sales pipeline, and MIS reports
• Act as a key point of contact for clients during the pre-sales and proposal stage.
• Address client queries related to scope, commercials, timelines, and deliverables.
• Maintain strong relationships to enhance conversion and repeat business.

Key Skills

• Strong understanding of Techno-commercial proposals and costing
• Good communication and coordination skills
• Experience in B2B inside sales / sales support / pre-sales
• Proficient in MS Excel, PowerPoint, and CRM tools
• Detail-oriented and customer-focused
• Ability to work with cross-functional and global teams
• Support contract finalization and handover to operations teams.

Qualification

• Graduate or Postgraduate degree in any relevant discipline. An MBA with a specialization in Sales, Marketing, or a related field will be an added advantage.

Experience

• 3+ years of experience in Inside Sales / Sales Support / Pre-Sales
• Exposure to solution-based or service-based sales preferred