Head of Sales

TAC Security; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading technology firm is seeking a Head of Sales in Toronto, Canada. This role will focus on managing a team of Inside Sales Executives and overseeing the conversion of sales leads into qualified opportunities. Candidates should have over 7 years of experience in inside sales, a strong understanding of techno-commercial proposals, and proficiency in CRM tools. This position will also involve liaising with various internal teams to ensure proposal alignment and compliance. The ideal candidate will demonstrate excellent communication skills and a customer-focused approach.

Qualifications

• 7+ years of experience in Inside Sales / Sales Support / Pre-Sales.
• Exposure to solution-based or service-based sales preferred.

Responsibilities

• Manage a team of Inside Sales Executives.
• Handle inbound and outbound sales leads and convert them into qualified opportunities.
• Conduct discussions with prospective clients for business requirements.
• Prepare and support Techno-commercial proposals, RFQs, and quotations.
• Liaise with internal teams for accurate costing and solution alignment.
• Ensure proposals meet client and compliance standards.
• Maintain CRM and sales pipeline reports.
• Serve as the primary contact for clients during the pre-sales stage.
• Address client queries regarding scope, timelines, and deliverables.
• Maintain strong client relationships.

Skills

Techno-commercial proposals and costing

Good communication and coordination skills

Experience in B2B inside sales / sales support / pre-sales

Proficient in MS Excel

Proficient in PowerPoint

Experience with CRM tools

Detail-oriented and customer-focused

Ability to work with cross-functional teams

Job description

We are looking for a Head of Sales with strong experience in Inside sales and techno-commercial proposals. The role involves lead management, client coordination, proposal preparation, and supporting sales closures by working closely with internal technical and commercial teams.

Responsibilities

• Manage a team of Inside Sales Executives
• Handle inbound and outbound sales leads and convert them into qualified opportunities
• Conduct initial discussions with prospective clients to understand business and technical requirements
• Prepare and support in preparing the Techno-commercial proposals, RFQs, and quotations
• Liaise with internal technical, operations, and finance teams to ensure accurate costing and solution alignment.
• Ensure proposals meet client requirements, compliance standards, and commercial viability.
• Maintain CRM, sales pipeline, and MIS reports
• Act as a key point of contact for clients during the pre-sales and proposal stage.
• Address client queries related to scope, commercials, timelines, and deliverables.
• Maintain strong relationships to enhance conversion and repeat business.

Skills

• Strong understanding of Techno-commercial proposals and costing
• Good communication and coordination skills
• Experience in B2B inside sales / sales support / pre-sales
• Proficient in MS Excel, PowerPoint, and CRM tools
• Detail-oriented and customer-focused
• Ability to work with cross-functional and global teams
• Support contract finalization and handover to operations teams.

Qualifications

• 7+ years of experience in Inside Sales / Sales Support / Pre-Sales
• Exposure to solution-based or service-based sales preferred