INSIDE SALES/ADMINISTRATIVE SUPPORT

Claystone Waste Ltd.; Edmonton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

RRSP

Health and dental coverage

Annual bonus program

Job summary

Claystone Waste Ltd. in the Edmonton Downtown Office seeks an Administrative Assistant – Inside Sales Support to join our business development and sales team.

This role focuses on delivering excellent customer service, processing permit requests, and providing seamless coordination with sales, operations, and finance. You will manage records, permits, contracts, pricing, and reports, support compliance with regulatory and HSE requirements, and assist with meetings and office administration.

Qualifications

• Experience in administrative support or office coordination.
• Strong organizational and time-management skills.
• Excellent customer service and professional communication.
• Ability to handle confidential information discreetly.
• Self-motivated with problem-solving and adaptability.
• Proficient with Microsoft Office Suite.
• Experience with CRM systems is an asset.
• Valid Class 5 driver's licence required.

Responsibilities

• Provide administrative, customer service, and operational support to internal teams and external customers.
• Manage customer records, permits, contracts, pricing, reports, and other related documentation.
• Coordinate communication and scheduling between customers, sales, and operations teams.
• Support compliance with company, regulatory, and HSE requirements.
• Assist with departmental projects, meetings, and general office administration.
• Perform other duties as required.

Skills

Administrative support

Organizational skills

Time management

Multitasking

Customer service

Interpersonal skills

Discretion

Problem solving

MS Office

Driver's license

Tools

CRM software

Job description

Join our team as an Administrative Assistant - Inside Sales Support

Claystone Waste Operations Limited is seeking a safety-focused, adaptable, and reliable Administrative Assistant - Inside Sales Support, to join our business development and sales team based out of the Edmonton Downtown Office.

Position Summary

The Administrative Assistant – Inside Sales Support serves as the main support role for inside sales. This role emphasizes delivering excellent customer service, which includes promptly addressing customer inquiries and efficiently processing permit requests. This role collaborates closely with the sales, operations, and finance teams to provide seamless coordination and essential support.

Key Responsibilities and Activities

• Provide administrative, customer service, and operational support to internal teams and external customers.
• Manage customer records, permits, contracts, pricing, reports, and other related documentation.
• Coordinate communication and scheduling between customers, sales, and operations teams.
• Support compliance with company, regulatory, and HSE requirements.
• Assist with departmental projects, meetings, and general office administration.
• Perform other duties as required.

Qualifications, Skills, and Abilities

• Experience in administrative support, office coordination, or a related role.
• Strong organizational, time management, and multitasking skills with the ability to meet deadlines.
• Excellent interpersonal and customer service skills, with the ability to communicate professionally with internal and external stakeholders.
• Ability to handle confidential information with discretion and professionalism.
• Self-motivated with strong problem-solving skills and the ability to work independently and adapt to changing priorities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Experience with CRM (Customer Relationship Management) systems is considered an asset.
• Valid Class 5 driver's licence is required.

What’s in it for you

• A competitive salary package including RRSP, excellent health and dental coverage, and annual bonus program.
• Working for one of Alberta's Top 85 employers.
• Opportunity to train and grow with a financially sound, expanding municipal corporation.

At Claystone, we're committed to providing communities with safe, sustainable waste solutions. Join us in leading the way to a cleaner, greener future.