Inside Sales Representative (Edmonton, AB)

Wolseley Canada Inc.; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Full benefits package from day 1 (Core

RRSP and pension with employer match

Paid vacation and sick time

Annual bonus and profit sharing

Employee discounts on products

Education reimbursement and career dev

Job summary

Wolseley Canada is seeking an Inside Sales Representative at the Edmonton location to support customers and drive sales through excellent service and product knowledge.

You will prepare quotations, process orders, provide accurate pricing and delivery details, and collaborate with the sales team to reach branch sales goals while delivering an outstanding customer experience. The role emphasizes organization, initiative, and strong communication in a fast-paced environment.

Qualifications

• Post-Secondary Education in Business Administration or Civil Engineering Technology considered an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative and ability to work independently and in a team.
• Fluency in French and English is an asset.

Responsibilities

• Complete the order process including pricing terms and sourcing.
• Enter quotations and orders accurately in the system.
• Provide customers with pricing, inventory, and delivery information.
• Build and maintain relationships with customers by phone or email to grow business.
• Assist outside sales by preparing quotations and processing orders.
• Respond to customer inquiries in a timely manner.
• Help achieve sales targets while upholding safety policies.

Skills

Customer service

Organization

Communication

Bilingual English/French

Education

Post-secondary education in Business Administration or Civil Engineering Technology

Tools

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You’ll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
• Paid vacation, sick time, and paid birthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

The Opportunity

Join the Edmonton location as an Inside Sales Representative, supporting customers and driving sales growth through exceptional service and product expertise. We’re looking for a highly organized and customer-focused professional who thrives in a fast-paced environment. In this role, you will prepare quotations, process orders, provide accurate pricing and delivery information, build strong customer relationships, and work closely with the sales team to achieve branch sales objectives while delivering an outstanding customer experience.

What You Will Do

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What You Will Bring

• Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
• Previous Inside Sales related Industrial (Oil & Gas) Pipe, Flanges, Fittings & Valve experience in preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis
• Fluency in both French and English considered an asset.

Existing position : Backfill

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note: Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.