Information Services Technician (1.0 FTE - Permanent)

District School Board Ontario North East; Timmins; Vor Ort; CAD 41.000 - 49.000; Vollzeit

Zusammenfassung

The Information Services Technician at District School Board Ontario North East ensures the proper functionality of the information services systems.

In consultation with the Information Services Coordinator, school and board staff, the Technician contributes to the efficient support of information services, maintains network and server applications, and ensures the reliability and sustainability of information and communication resources.

Qualifikationen

• Diploma or degree in computer studies/CS.
• CompTIA A+ and Network+ assets preferred.
• Experience with Microsoft Azure, Intune and Endpoint Manager is valuable.
• Strong customer service and teamwork abilities in a school environment.
• Ability to meet tight timelines and maintain attention to detail.

Aufgaben

• Maintain information services systems and support staff and students.
• Support network and server applications for reliability and sustainability.
• Provide technical support for audio-visual equipment during events.
• Assist in deployment and maintenance of endpoints and devices.
• Collaborate with Information Services Coordinator and staff on projects.

Kenntnisse

Customer service

Teamwork

Problem solving

Attention to detail

Communication skills

Working under pressure

Analytical thinking

Scheduling and time management

Vehicle ownership / driving

Ausbildung

Diploma in Computer Studies

Bachelor's in Computer Science

CompTIA A+ certification

CompTIA Network+ certification

Tools

Microsoft Azure

Intune

Azure Endpoint Manager

Windows Server

Office 365 / Microsoft 365

Networking hardware

Jobbeschreibung

COPE

Comp. 26-492

Closing date : 2026-10-27 @ 4:00 pm EST

Information Services Technician- Permanent

Location: Timmins and surrounding area

Start date : November 9, 2026

Vacancy Details: 1.0 (full-time, 35 hours/week)

This posting is for an existing vacancy

Job Summary

The Information Services Technician ensures the proper functionality of the information services systems. In consultation with the Information Services Coordinator, school and board staff, the Technician contributes to the efficient support of information services, maintains network and server applications, and ensures the reliability and sustainability of information and communication resources.

Education

• A Diploma from a two (2) year community college program in computer studies, or a Bachelors Degree in Computer Science
• CompTIA A+ certification an asset
• CompTIA Network+ certification an asset

Skill, Ability and Experience Requirements

• Ability to work to strict timelines – often under pressure
• Effective customer service and collaborative skills, including ability to work successfully in a team environment and independently.
• Demonstrated organizational, analytical, and problem-solving skills, including excellent attention to detail
• Knowledge of and experience in working with Microsoft Software Platforms and applications (ie. Azure, Windows Server, Windows Client, and Office Suite, etc.)
• Knowledge of and experience in working with Mobile Device Management Systems such as Microsoft Intune
• Knowledge of and experience deploying endpoints using Microsoft Azure Endpoint Manager
• Experience in the maintenance, repair, installation and use of computer hardware and software
• Experience in the installation and troubleshooting of networking hardware, including LAN cabling installation, WLAN, switch, network printers (TCP/IP)
• Provide technical support and operational assistance for audio-visual equipment during school events, meetings, and special functions.
• Experience in the setup, configuration, and maintenance of Apple devices
• Experience in the setup, configuration, and maintenance of Audio Visual (A/V) equipment, including projectors, displays, speakers, microphones, and related control systems
• Excellent written, verbal communication and interpersonal skills
• Ability to perform duties with minimal supervision
• Physically capable of operating a vehicle safely, possess own vehicle and a valid driver's license, have an acceptable driving record, and personal insurance coverage
• Ability to perform the essential duties of the position, including physical work such as lifting and carrying equipment and materials up to 50 lbs., kneeling, bending, twisting, and completing installations and maintenance work at elevated heights using ladders, with or without reasonable accommodation.
• Ability to work overtime and change working hours to suit the needs of project work and maintenance windows

Compensation

Salary as per the current COPE collective agreement Collective Agreement

Pay Rate

$30.07 - $35.87 per hour

DSB1 may use Artificial Intelligence (AI) tools to assist in screening and assessing applicants, as defined under the Employment Standards Act (ESA). AI is not used to make final hiring decisions. In DSB1, final hiring decisions are made by DSB1 staff.

Additional Information

Internal applicants shall provide a covering letter indicating the position to which they are applying, a completeresume, a copy of their most recent performance appraisal (if applicable), a letter of support from their immediate supervisor, and a list of three references (one which must be the current supervisor).

External applicants shall provide a covering letter and a complete resume, including complete information about experience, training, employment history, dates, places and addresses of previous employers, a copy of their most recent performance appraisal (if applicable), and a list of three references (one which must be a current or recent supervisor). Must provide a Criminal Background Check with vulnerable Sector Screening prior to employment.

AN EQUAL OPPORTUNITY EMPLOYER-

It is the policy of District School Board Ontario North East to support fair, equitable and transparent hiring and promotion practices for all qualified employees and applicants for employment in order to attract and retain quality employees who facilitate the learning environment for our students. The procedures for the hiring and promotion of staff will be based on DSB1 Hiring Policy & Procedure 1.2.22.

Accommodation

Upon request, we will provide reasonable accommodations for candidates who have temporary or permanent disability, or who otherwise require accommodations based on the protected grounds highlighted in the Ontario Human Rights Code in respect to the recruitment and selection process. If you require accommodation please contact [e-mail]

The Board thanks all applicants for their interest; however, only those selected for an interview will be contacted. This information is collected under the authority of the Education Act, and M.F.I.P.P.A. and is used to determine eligibility for employment.

Jonathan Byer (Board Chair) - Lesleigh Dye (Chief Executive Officer)

2026-10-19