Inforce Service Specialist – Life Insurance Support

HUB International; Winnipeg; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

Tailored benefits

Career growth and support

Exclusive perks

Job summary

HUB International is seeking an Inforce Service Administrator in Winnipeg, MB to support life insurance advisors and carriers with responsive service. You will liaise between policyholders, advisors and carriers, and handle inquiries through the policy lifecycle using MS Office and online meeting tools to deliver accurate administrative support.

The role emphasizes customer service, problem solving, and collaboration with internal teams to improve client outcomes and processes.

Qualifications

• Positive attitude with the desire to help others
• Clear written and oral communication
• Ability to identify and analyze problems and provide optimal solutions
• Previous life insurance industry experience
• Practical experience with MS Office Suite and online meeting platforms

Responsibilities

• Liaise between policyholder, advisors and insurance carriers
• Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
• Maintain an understanding of the different Insurance Carriers’ inforce-related processes
• Exercise sound judgement when providing administrative support and guidance

Skills

Customer service

Communication

Problem solving

MS Office

Life insurance experience

Tools

MS Office Suite

Online meeting platforms

Job description

HUB International is seeking an Inforce Service Administrator in Winnipeg, MB to support life insurance advisors and carriers with responsive service. You will liaise between policyholders, advisors and carriers, and handle inquiries through the policy lifecycle using MS Office and online meeting tools to deliver accurate administrative support.

The role emphasizes customer service, problem solving, and collaboration with internal teams to improve client outcomes and processes.