Industrial Property Manager: Customer-Driven Ops

pureindustrial; Vaughan; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits and wellness programs

RRSP matching

Vacation, personal and volunteer days

Ongoing learning and development

Flexible, supportive environment

Premium modern workplace

Company offsites

Job summary

Pure Industrial is seeking a customer-first Property Manager to oversee day-to-day operations of an industrial portfolio in Canada. You will build trusted relationships, anticipate customer needs, and deliver high-quality experiences while supporting sustainable property operations.

The role emphasizes proactive communication, coordination of moves and projects, and collaboration with internal teams and service partners to ensure service excellence and cost efficiency.

Qualifications

• Proven ability to deliver exceptional customer experiences.
• Strong interpersonal and relationship-building skills.
• Collaborative mindset across teams and partners.
• Commitment to sustainable practices in real estate operations.
• Excellent written and verbal English communication.

Responsibilities

• Act as the primary contact for customers, building long-term relationships based on trust and accountability.
• Proactively engage with customers to understand their business and operational needs.
• Identify and deliver proactive, practical solutions to enhance day-to-day experiences.
• Respond quickly to inquiries and service requests with a solution-oriented approach.
• Coordinate all customer-facing activities, including moves and surveys, with clear communication.
• Collaborate with internal teams and external partners to ensure a consistent customer experience.

Skills

Customer experience

Interpersonal skills

Collaboration

Sustainability

English communication

Property management

Leadership

Organization

Job description

Pure Industrial is seeking a customer-first Property Manager to oversee day-to-day operations of an industrial portfolio in Canada. You will build trusted relationships, anticipate customer needs, and deliver high-quality experiences while supporting sustainable property operations.

The role emphasizes proactive communication, coordination of moves and projects, and collaboration with internal teams and service partners to ensure service excellence and cost efficiency.