Industrial Account Manager

E.B. Horsman & Son; Calgary; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Birthday off

Health, dental, and employee assistance program

Annual profit-sharing

Employee share ownership program (ESOP)

RRSP matching after 1 year

Access to EBH University for growth

Job summary

A leading electrical distribution company in Calgary is seeking an Industrial Account Manager. This role involves engaging customers and delivering tailored solutions while building strong relationships. Applicants should have over 3 years of experience in industrial electrical sales, a positive attitude towards customer relations, and strong communication skills. The position offers numerous benefits including profit-sharing and RRSP matching. Compensations vary based on experience and qualifications.

Qualifications

• 3+ years of experience in the industrial electrical sales industry.
• Valid driver's license required.
• Ability to think outside the box and be solution-driven.
• Intermediate computer skills with proficiency in MS Office, CRM, and the ability to use and learn new software.
• Valid driver’s license.

Responsibilities

• Engage with customers to deliver value-driven solutions.
• Maintain positive customer relations and identify opportunities.
• Promote and recommend the best product mix for customers.
• Present to customers and lead meetings as needed.
• Be available outside of branch hours for networking and relationship-building, with some overnight travel.

Skills

Customer relations

Solution-oriented

Communication skills

Time management

Sales analysis

Presenter

Driving sales

Education

Post-secondary certificate or diploma in relevant area

Equivalent education/experience

Tools

MS Office

CRM software

Job description

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Located at 11080 50 St SE #104, Calgary, AB T2C 5N9, this is a full‑time permanent position. There will be required travel within Calgary and Southern Alberta for this role.

Why this role matters

The Industrial Account Manager is responsible for proactively engaging with customers to deliver value‑driven solutions in collaboration with key industrial supplier partners, with a primary focus on E&I (Electrical & Instrumentation), machine builders, panel shops, system integrators, electrical contractors, EPC, and end users. In addition, you will create and maintain positive customer relations by identifying opportunities, supporting customer needs, providing up‑to‑date product information, and identifying solutions to any issues. The Industrial Account Manager promotes and recommends the best product mix for customers by maintaining current industry knowledge and striving to meet or exceed organizational sales targets.

What to expect in the role

• Customer relations. Having an approachable demeanour and a positive “customer first” attitude will help with this role as you will develop new and expand existing accounts.
• Solution‑oriented. There will be times when our customers will challenge you with a request where you will need to think outside of the box and be solution‑driven.
• Open communicator. Communication is key for this role, both verbal and written communication skills, to provide updates to our customers, such as new product updates.
• Time management. With the continued growth, you will be challenged in a fast‑paced environment with competing priorities.
• Continuous learner. Previous industrial electrical experience is an asset, however, we will be providing regular product training to improve skills and knowledge.
• Driving sales. Analyze and utilize data for in‑depth evaluation of accounts to recognize revenue opportunities and drive sales.
• You will be a presenter. There may be an opportunity where you will be required to lead presentations and meetings.
• Going above and beyond. There will be times when you are needed outside of the Branch office hours by telephone or email for networking and relationship‑building activities. Some overnight travel may be required.
• 3+ years of experience in the industrial electrical sales industry
• Previous outside sales experience
• Post‑secondary certificate or diploma in a relevant area or equivalent combination of education and experience
• Intermediate computer skills with proficiency in MS Office, CRM, and the ability to use and learn new software
• Valid driver’s license

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate’s experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.