Branch Manager

E.B. Horsman & Son; Richmond; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Birthday off

Health, dental, and employee benefits

Annual profit-sharing

Employee share ownership program (ESOP

RRSP matching after 1 year

Access to EBH University for growth

Job summary

E.B. Horsman & Son in Richmond, BC is seeking a Branch Manager to lead operations, drive sales, and guide a high-performing team. You will oversee staffing, develop strategic plans, and collaborate with corporate leaders to achieve branch goals while ensuring exceptional customer service.

The role requires extensive experience in the electrical industry with strong leadership, financial acumen, and a commitment to EBH’s values of teamwork and integrity. Travel within the region may be required.

Qualifications

• Bachelor’s degree or equivalent experience considered.
• 10+ years of experience in the electrical industry and/or similar industry.
• 5+ years of progressive management experience.
• Proven ability to form strategic partnerships, build relationships and respect cultural diversity.
• Outside sales experience and valid driver’s license with own vehicle; travel required.

Responsibilities

• Oversee branch operations and strategic planning; manage staff and delegate duties.
• Drive branch sales growth and maintain an active account base.
• Mentor and empower branch teams; hire, evaluate performance, set goals.
• Collaborate with corporate, district, and technical managers to ensure efficiency.
• Analyze data to meet branch KPIs and prepare annual budgets and reports.

Skills

Leadership

Sales & account management

Strategic planning

Financial acumen

Communication

Team mentorship

Collaboration

Negotiation

Education

Bachelor’s degree in a relevant field

Tools

MS Office

ERP systems

Job description

Career Opportunities with E.B. Horsman & Son

Helping our communities thrive.

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth
• Located at 12360 Vickers Way, Richmond, BC, V6V 1H9. This is a full-time permanent position.

Why this role matters

EBH Branch Managers are entrepreneurial, exhibit excellent leadership skills, and are strong communicators. Core values of Collaboration, Teamwork, and Initiative are vital to the success of this role. You will lead, mentor, and oversee all branch activities, including branch staffing and delegating duties as necessary to accomplish organizational strategic goals. You will work closely with other corporate, district, and technical managers to ensure the efficiency and effectiveness of all branch operations. This role will report to the District Manager.

What to expect in the role

• Operational excellence. Oversee branch operations and involved in strategic branch planning, managing people, selling, leveraging technology, and are often creating or improving processes to achieve business objectives.
• Driving Sales. Responsible for an active account base, with responsibility for customer acquisition and retention. You will have a passion and drive to accelerate Branch sales growth and gross profit. In addition, possess a strong networking ability in developing and maintaining a strong rapport with our existing and new customer base.
• Leadership. You will be the driving force in mentoring and empowering your team in conjunction with EBH's core values. This will include working with the branch teams in hiring, performance management, goal setting, and succession planning.
• Collaborator. Work closely with Corporate Managers, Sales Directors, Customer Service Managers, branch staff, and HR to develop strategies to maintain or increase customer satisfaction and loyalty. Assist with sales calls or other business-building presentations as necessary. Makes timely decisions or recommendations to resolve escalated customer issues.
• Strategic planner. Ability to analyze data to meet branch Key Performance Indicators such as gross profit & sales margins. Prepare or oversee branch reports such as yearly budgeting or other operational reports as required. The ideal candidate for this job should possess strong financial acumen and be able to demonstrate expertise in managing P&L responsibilities.
• Proudly representing our culture. EB Horsman & Son has a longstanding history of “Helping Communities Thrive” and you will play an integral role in this giving back culture. You will be a cultural ambassador to drive our corporate strategic initiatives forward.

A Bachelor’s Degree in a relevant field and/or an equivalent combination of education and experience will be considered.

10+ years of experience in the electrical industry and/or similar industry.

5+ years of progressive management experience.

Proven ability to form strategic partnerships, build relationships and respect cultural diversity.

You must have worked in a previous Outside Sales role.

Valid driver’s license and drive your own vehicle, as travel will be required.

Ability to be inclusive, collaborative, and respectful.

Demonstrated experience leading, managing and mentoring a team.

Intermediate computer skills with high proficiency in MS Office and ERP experience and the ability to learn new software.

High level of professionalism grounded in integrity, strong communication (written/verbal) and interpersonal skills.

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.