In-Store Print & Services Sales Specialist

Staples Canada; Windsor; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada in Windsor, Ontario is seeking a helpful Retail Sales Associate to deliver outstanding customer service, learn all print and service offerings, and contribute to meeting store sales and margin goals.

You will handle in-store print production, operate POS, and keep print and service areas stocked while following health, safety, asset protection, and privacy policies. Teamwork and strong communication are essential.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the POS system, including shipping transactions and marketing tools to convert customers.
• Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
• Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
• Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
• Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Skills

Strong customer service

Communication skills

Team player

Job description

Staples Canada in Windsor, Ontario is seeking a helpful Retail Sales Associate to deliver outstanding customer service, learn all print and service offerings, and contribute to meeting store sales and margin goals.

You will handle in-store print production, operate POS, and keep print and service areas stocked while following health, safety, asset protection, and privacy policies. Teamwork and strong communication are essential.