In-Office Operations Lead - Surrey (Production)

Industrial Electric Manufacturing Job Board; Surrey; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Competitive benefits package

Job summary

IEM is seeking an Operations Supervisor to lead day-to-day production in our Surrey facility. You will oversee Team Leads and Operators, ensuring safe, on-time, and quality output aligned with KPIs, while collaborating with maintenance, planning, and quality teams.

This role reports to the Operations Manager and requires 100% in-office presence in Surrey. Strong leadership, communication, and problem-solving skills are essential for driving continuous improvement in a fast-paced environment.

Qualifications

• Bachelor’s in Operations Management or related field; five years of relevant leadership experience considered in lieu of degree.
• 3+ years in manufacturing with leadership responsibilities; proven people leadership.
• Experience with takt time, standard work, visual management, and daily tier meetings.

Responsibilities

• Lead daily production execution to meet safety, quality, delivery, and efficiency targets.
• Coach and evaluate Team Leads and Operators to foster accountability and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to the Operations Manager.
• Monitor KPIs like output, defects, rework, attendance, downtime; run daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance for work center readiness.
• Enforce safety protocols, 5S, standard work, and compliance with policies.
• Support onboarding, cross-training, and upskilling with Learning & Development.
• Lead or support root cause analysis and corrective actions for quality, delivery, or safety.

Skills

Team leadership

Communication

Problem solving

Lean basics

Education

Bachelor’s in Operations Management

Industrial Engineering

Supply Chain

Tools

ERP

Excel

Production dashboards

Job description

IEM is seeking an Operations Supervisor to lead day-to-day production in our Surrey facility. You will oversee Team Leads and Operators, ensuring safe, on-time, and quality output aligned with KPIs, while collaborating with maintenance, planning, and quality teams.

This role reports to the Operations Manager and requires 100% in-office presence in Surrey. Strong leadership, communication, and problem-solving skills are essential for driving continuous improvement in a fast-paced environment.