ICRC Coordinator (14 month contract)

College of Physicians & Surgeons of Ont.; Toronto; Hybrid; CAD 71,000 - 78,000; Full time

Benefits offered by this job

Hybrid, remote work with in-office one

Job summary

College of Physicians and Surgeons of Ontario in Toronto is seeking a proactive ICRC Committee Support Associate to assist the Inquiries, Complaints and Reports Committee with meeting coordination, document preparation and minutes. You will manage logistics, review materials, and ensure timely disposition communications across stakeholders.

This 14-month position requires strong organization, attention to detail and excellent written and verbal communication skills, with hybrid work combining

Qualifications

• Post-secondary education and/or 2-3 years related work experience preferred.
• Demonstrated ability to manage multiple and competing priorities and meet tight timelines.
• Proven organizational skills to manage high volumes of work.
• Strong attention to detail and ability to exercise sound judgement and critical thinking to problem solve.
• Excellent oral and written communication skills.
• Ability to conduct oneself with a high degree of professionalism, decorum and discretion.
• Strong interpersonal skills to engage with internal and external stakeholders.
• Proficient in technology including Microsoft 365 Word, Excel, PowerPoint, Outlook, OneDrive, Adobe Pro and MS Teams for conducting Virtual Meetings.
• Knowledge the RHPA, HPPC and ICRC and Investigative Processes an asset.

Responsibilities

• Organize, facilitate and attend Inquiries, Complaints and Reports Committee (ICRC) panel meetings.
• Receive investigative case material and prepare for Committee and staff access and review.
• Prepare ICRC panel meeting agendas and case assignments for individual committee members.
• Conduct conflict screening on all cases to ensure quorums for all assigned meetings.
• Respond to queries from Chair, panel members and staff as required.
• Prepare accurate minutes of panel meetings and update systems with final disposition outcomes.
• Process final ICRC Decisions and cover letters for release to the parties.
• Review and approve ICRC member expense claims.
• Assist to organize ICRC Business meetings and Orientation and Training of members.
• Participate on working groups and assist with special projects and other duties as required.

Skills

Organizational skills

Attention to detail

Communication skills

Professionalism

Interpersonal skills

Education

Post-secondary education

Tools

Microsoft 365 Word

Microsoft Excel

PowerPoint

Outlook

OneDrive

Adobe Pro

MS Teams

Job description

Job Category: Business Support and Administration

Requisition Number: ICRCC001434

• Posted : August 12, 2026
• Full-Time

Locations

Showing 1 location

Toronto, ON M5G2E2, CAN

Description

The College of Physicians and Surgeons of Ontario (CPSO) is the province’s medical regulator. We have a mission to serve the public interest in Ontario’s health system, ensuring patients receive quality care from fully trained, highly competent, deeply compassionate, and ethically guided doctors.

The ICR Committee Support Team supports the Inquiries, Complaints and Reports Committee (ICRC), one of the College’s statutory committees, in its work investigating and disposing of complaints, registrar’s investigations and incapacity investigations in a timely manner. This involves scheduling committee panel meetings, coordinating investigative materials for review by committee members and staff, attending and facilitating ICRC panel meetings, and releasing ICRC decisions to the parties. In addition, the team coordinates ICRC business meetings, orientation and training of committee members and scheduling of caution administration.

This is a 14-month opportunity.

Responsibilities:

• Organize, facilitate and attend Inquiries, Complaints and Reports Committee ("ICRC") panel meetings.
• Receive investigative case material and prepare for Committee and staff access and review.
• Prepare ICRC panel meeting agendas and case assignments for individual committee members.
• Conduct conflict screening on all cases to ensure quorums for all assigned meetings.
• Respond to queries from Chair, panel members and staff as required.
• Prepare accurate minutes of panel meetings and update systems with final disposition outcomes.
• Process final ICRC Decisions and cover letters for release to the parties.
• Review and approve ICRC member expense claims.
• Assist to organize ICRC Business meetings and Orientation and Training of members.
• Participate on working groups and assist with special projects and other duties as required.

Qualifications:

• Post-secondary education and/or 2-3 years related work experience preferred.
• Demonstrated ability to manage multiple and competing priorities and meet tight timelines.
• Proven organizational skills to manage high volumes of work.
• Strong attention to detail and ability to exercise sound judgement and critical thinking to problem solve.
• Excellent oral and written communication skills.
• Ability to conduct oneself with a high degree of professionalism, decorum and discretion.
• Strong interpersonal skills to engage with internal and external stakeholders.
• Proficient in technology including Microsoft 365 Word, Excel, PowerPoint, Outlook, OneDrive, Adobe Pro and MS Teams for conducting Virtual Meetings.
• Knowledge the RHPA, HPPC and ICRC and Investigative Processes an asset.

Additional Information

• It is a fundamental requirement of employment at CPSO that employees reside in Ontario and can attend the College office as required.
• Proof of COVID-18 vaccination required (minimum two doses).
• Hybrid, remote work with in-office attendance one day per week and/or more as needed.
• This posting is for an existing vacancy.
• Starting Salary: $71,153 – $78,074 (salary band 12).

CPSO is committed to being an accessible, diverse, equitable and inclusive workplace where the rights of all individuals and groups are protected and all individuals feel safe, respected, empowered, and celebrated.

We recognize that Employment Equity plays a crucial part in our journey towards inclusion, and actively seeks to increase its diversity by encouraging and welcoming applications from members of groups with historical and/or current barriers to equity, including, but not limited to, Indigenous peoples, members of groups that commonly experience discrimination due to race, colour, religion, beliefs or place of origin, individuals with disabilities, and members of the LGBTQ2S+ community and individuals who identify as women.

If you require an accommodation at any stage of the recruitment process, we invite you to notify the Human Resources Department.