Hybrid SDR — Grow Pipeline with Training & Outreach

SPS Commerce, Inc.; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits package

Job summary

SPS Commerce, Inc. is seeking a Sales Development Representative (Customer Development Coordinator) in Toronto. The role focuses on building the sales pipeline through prospecting, outbound outreach, and market research, with mentorship to identify key contacts and decision-makers.

You’ll gain training and contribute to growth while collaborating with sales, marketing, and product teams in a hybrid in-office setting. A strong emphasis on communication and relationship-building is essential.

Qualifications

• Self-starter with attention to detail and follow-up skills.
• A dynamic personality with a drive to reach decision-makers.
• Organized and excellent at time management and problem-solving and able to effectively communicate status to multiple parties.

Responsibilities

• Pipeline growth assistance: contribute to top-of-funnel lead generation.
• Cold calls, cold emails, prospecting, travel to tradeshows and conferences.
• Outbound outreach support: engage with potential leads via phone and email.
• Market research to identify prospective CPG companies in SPS Commerce's target market.
• Identify key contacts and decision-makers with mentorship.
• Begin cultivating relationships with potential leads and communicate SPS Commerce's value.

Skills

CRM familiarity

Prospecting

Cold outreach

Relationship building

Time management

Communication

Tools

Salesforce

HubSpot

Netsuite

Job description

SPS Commerce, Inc. is seeking a Sales Development Representative (Customer Development Coordinator) in Toronto. The role focuses on building the sales pipeline through prospecting, outbound outreach, and market research, with mentorship to identify key contacts and decision-makers.

You’ll gain training and contribute to growth while collaborating with sales, marketing, and product teams in a hybrid in-office setting. A strong emphasis on communication and relationship-building is essential.