Sales Development Representative

SPS Commerce; Toronto; Hybrid; CAD 70,000 - 78,000; Full time

Job summary

SPS Commerce is seeking a Sales Development Representative (Customer Development Coordinator) in a hybrid Toronto role. You will learn lead-generation tactics, engage prospects by phone and email, and collaborate with sales and marketing to grow our customer pipeline.

You will receive training and support to build a career in sales and marketing while contributing to SPS Commerce's growth in the global retail supply chain.

Qualifications

• Self-starter with attention to detail and follow-up skills.
• A dynamic personality with a drive to reach decision-makers.
• Organized and excellent at time management and problem-solving and able to effectively communicate status to multiple parties.
• Able to build positive relationships with people at SPS Commerce through clear, concise, and timely communication.
• Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus.
• Experience in enterprise software sales is a huge plus.

Responsibilities

• Assist in expanding the top-of-funnel for our sales pipeline by contributing to lead generation efforts.
• Cold calls, cold email, prospecting, travel to tradeshows and conferences.
• Outbound outreach support: work with the sales team to engage with potential leads via phone and email.
• Identify prospective CPG companies within SPS Commerce's target market and learn about the industry.
• With mentorship, discover key decision-makers at prospect companies using tools like LinkedIn.
• Cultivate relationships with potential leads by initiating conversations and communicating SPS Commerce's value.
• Collaborate with sales, marketing, and product teams to develop approaches for reaching the target audience.

Skills

Self-starter

Dynamic personality

Time management

Communication

Relationship building

Prospecting

Tools

Salesforce

HubSpot

Netsuite

Job description

Description

SPS Commerce is a leading provider of cloud‑based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Description

SPS Commerce is a leading provider of cloud‑based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary

As a Sales Development Representative, also known internally as a Customer Development Coordinator, you will have the opportunity to gain valuable experience in the world of sales development while contributing to the growth of our company. You'll receive the necessary training and support to help you succeed in your role and lay the foundation for a successful career in sales and marketing.

Key Responsibilities

• Pipeline Growth Assistance: Assist in expanding the top‑of‑funnel for our sales pipeline by contributing to lead generation efforts. This may involve learning and executing effective prospecting techniques.
• Cold calls, Cold email, prospecting, travel to tradeshows and conferences
• Outbound Outreach Support: Work alongside the sales team to engage with potential leads through phone and email outreach. You'll receive guidance and training to become proficient in these communication methods.
• Market Research and Learning: Participate in identifying and researching prospective Consumer Packaged Goods (CPG) companies within SPS Commerce's target market. You will learn about our industry and target audience as part of your role.
• Identifying Key Contacts: With mentorship, discover key decision‑makers within our prospect companies, including the utilization of tools like LinkedIn to assist in this process.
• Relationship Establishment: Begin cultivating relationships with potential leads by initiating communications, understanding their challenges, and learning how to communicate the benefits of SPS Commerce's offerings.
• Collaborative Learning: Collaborate with experienced team members in the sales, marketing, and product departments to learn and develop new approaches for reaching our target audience. Your fresh perspective and enthusiasm will be valuable assets in these collaborations.

Required Qualifications

• Self‑starter with attention to detail and follow‑up skills.
• A dynamic personality with a drive to reach decision‑makers.
• Organized and excellent at time management and problem‑solving and able to effectively communicate status to multiple parties.
• Able to build positive relationships with people at SPS Commerce through clear, concise, and timely communication.
• Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus.
• Experience in enterprise software sales is a huge plus

Location

This role follows a hybrid work model, with regular in‑office presence required at our Toronto office.

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The on target earnings for this role is: $50,000 CAD Base + $24,000 CAD Commission.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well‑being, and financial security. Benefits are country‑specific and aligned with local laws and market practices.

Commitment To Our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.