Hybrid Inside Sales Specialist – Office Supplies

Placements24; Kimberley; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Placements24 client is seeking a detail-oriented Internal Sales Specialist to manage office supplies sales in Kimberley. You will handle inbound inquiries, process orders, and nurture customer relationships from the office or remotely in a hybrid setup.

The role requires excellent communication, active listening, and CRM/order-processing proficiency, with a proactive approach to upselling and cross-selling. Hybrid work is available in a balanced environment.

Qualifications

• Previous experience in internal sales, customer service, or a similar client-facing role.
• Excellent communication, active listening, and interpersonal skills.
• Proficiency in using CRM software and order processing systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a hybrid model, fulfilling responsibilities both in the office and remotely.
• Familiarity with office supplies and business products is an advantage.

Responsibilities

• Handle inbound sales calls and emails, providing product information and processing orders efficiently.
• Develop and maintain relationships with existing clients, identifying opportunities for upselling and cross-selling.
• Assist customers with product selection, inquiries, and issue resolution.
• Manage customer accounts and ensure accurate order entry and follow-up.
• Collaborate with the external sales team to support their client relationships and objectives.
• Meet individual sales targets for order volume and revenue.

Skills

CRM software

Order processing

Communication

Active listening

Interpersonal skills

Organizational skills

Job description

Placements24 client is seeking a detail-oriented Internal Sales Specialist to manage office supplies sales in Kimberley. You will handle inbound inquiries, process orders, and nurture customer relationships from the office or remotely in a hybrid setup.

The role requires excellent communication, active listening, and CRM/order-processing proficiency, with a proactive approach to upselling and cross-selling. Hybrid work is available in a balanced environment.