Hybrid Business Administrator — Member Services & Banking Support

Access Credit Union; Winnipeg; Hybrid; CAD 42,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Employer-matched pension

Continuing education

Career advancement opportunities

Job summary

Access Credit Union in Winnipeg hybrid is seeking a Business Administrator I to greet members, respond to inquiries, and promote credit union products. You will handle account documentation, online banking setup, and term deposits while supporting the Business Lending team.

The role emphasizes accurate processing, customer service excellence, and adherence to risk, confidentiality, and security policies in a fast-paced environment.

Qualifications

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Responsibilities

• Greet members and respond to inquiries about credit union products and services.
• Resolve member problems and escalate complex issues to the right person.
• Process daily business banking transactions and administrative tasks.
• Open and maintain business memberships and accounts; set up online banking; troubleshoot.
• Administer term deposits and prepare bank confirmations.
• Support Business Loan department and assist with reporting and documentation.
• Build member relationships to ensure service excellence and revenue growth.
• Adhere to credit union policies on risk, confidentiality, security and fraud prevention.

Skills

Interpersonal communication

Customer service

Attention to detail

Sales opportunities

Education

Grade 12 diploma or equivalent

Business Administration or related post-secondary education

Job description

Access Credit Union in Winnipeg hybrid is seeking a Business Administrator I to greet members, respond to inquiries, and promote credit union products. You will handle account documentation, online banking setup, and term deposits while supporting the Business Lending team.

The role emphasizes accurate processing, customer service excellence, and adherence to risk, confidentiality, and security policies in a fast-paced environment.