Member Services & Relationship Specialist

Access Credit Union; Selkirk; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Health benefits (100% company paid)

Employer-matched pension plan

Continuing education

Career advancement opportunities

Job summary

Access Credit Union, a Manitoba-based financial cooperative, seeks a detail-oriented Member Services Representative to serve existing and prospective members. You will handle deposits, withdrawals, loans, and payments while promoting products and services.

The role emphasizes an advisory approach, cross-selling, and building long-term member relationships in a friendly, efficient branch environment.

Qualifications

• Minimum of 1-year experience in customer/member service.

Responsibilities

• Process over-the-counter financial services efficiently and professionally.
• Cross-sell Access Credit Union products and services.
• Maintain knowledge of policies, risk management, and confidentiality.

Skills

Customer service

Sales ability

Interpersonal communication

Cash handling

Attention to detail

Education

Grade 12 diploma

Post-secondary in business/administration (asset)

Tools

CRM software

Microsoft Office

Job description

Access Credit Union, a Manitoba-based financial cooperative, seeks a detail-oriented Member Services Representative to serve existing and prospective members. You will handle deposits, withdrawals, loans, and payments while promoting products and services.

The role emphasizes an advisory approach, cross-selling, and building long-term member relationships in a friendly, efficient branch environment.