Hybrid Auto Claims Assistant - Customer-Focused

Kibbi Technologies Inc.; Toronto; On-site; CAD 50,000 - 63,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Collaborative team environment

Job summary

SGI CANADA in Toronto is seeking a Claims Assistant to join our Auto Claims team at the Toronto West Hybrid office. You will support the claims process, manage information accurately, respond to inquiries, and maintain smooth administrative workflows.

Ideal candidates have office experience, familiarity with claims or insurance processes, proficiency with Microsoft 365, and strong communication and organization skills.

Qualifications

• Experience in an office/administrative environment.
• Understanding of insurance or claims processes is an asset.
• Proficiency with Microsoft 365 applications, including Word and Excel.
• Confidence working with technology and business systems, including Guidewire.
• Excellent communication and customer service abilities.
• Strong organizational skills and high attention to detail.
• Ability to manage multiple priorities while maintaining accuracy.

Responsibilities

• Open and support claim files, processing tasks, and transactions.
• Assist Adjusters and other team members to ensure accurate claims information.
• Respond to inquiries in a professional and timely manner.
• Maintain smooth administrative processes and documentation.

Skills

Office Administration

MS Word & Excel

Guidewire

Customer Service

Attention to Detail

Multi-tasking

Education

1-year certificate in Business Administration

Tools

Guidewire

Job description

SGI CANADA in Toronto is seeking a Claims Assistant to join our Auto Claims team at the Toronto West Hybrid office. You will support the claims process, manage information accurately, respond to inquiries, and maintain smooth administrative workflows.

Ideal candidates have office experience, familiarity with claims or insurance processes, proficiency with Microsoft 365, and strong communication and organization skills.