Hybrid Auto Claims Representative I

Co-operators; Mississauga; Hybrid; CAD 50,000 - 84,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Health and wellness programs

Volunteer days

Total rewards package

Job summary

CGIC in Mississauga is seeking a Claims Representative I, Auto to investigate, negotiate and settle auto claims while delivering exceptional client service. You will review policy wordings, apply coverages and coordinate with stakeholders to resolve claims efficiently.

The role emphasizes integrity, confidentiality and strong communication. It follows a hybrid model with two days in the office and requires flexibility for peak periods.

Qualifications

• Experience in insurance or a client-service field.
• Strong communication and negotiation skills.
• Willing to work extended hours including evenings and weekends.
• Ability to handle confidential information.
• Interest in CIP and licensure.

Responsibilities

• Investigate, negotiate and settle auto claims.
• Review policy wordings and apply coverages.
• Communicate with clients and stakeholders clearly.
• Identify salvage and subrogation opportunities.

Skills

Client service

Negotiation

Communication

Team collaboration

Tech-savvy

Education

Post-secondary education in insurance or risk management

CIP designation (pursuit)

Tools

Claims software

Microsoft Office

Job description

CGIC in Mississauga is seeking a Claims Representative I, Auto to investigate, negotiate and settle auto claims while delivering exceptional client service. You will review policy wordings, apply coverages and coordinate with stakeholders to resolve claims efficiently.

The role emphasizes integrity, confidentiality and strong communication. It follows a hybrid model with two days in the office and requires flexibility for peak periods.