HVAC Inside Sales Specialist for Growing Distributor

Kerr Controls; Dartmouth; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental and Vision benefits

Life and disability insurance

Paid vacation time

Company-matched retirement savings

Employee Family Assistance Program

Employee referral program

Job summary

KerrControls Ltd. (Kerr) is expanding its Dartmouth, NS team and has an opening for a dynamic Inside Sales Representative.

You will provide HVAC/R product support, assist with quotes, order entry, and daily account management while coordinating with the outside sales team to meet targets. You’ll build strong relationships with customers and suppliers, handle requests, and ensure accurate processing of transactions.

Qualifications

• Previous wholesale Inside Sales experience and strong HVAC/R product knowledge.
• Must possess intermediate computer skills.
• Must demonstrate meticulous attention to detail for order entry.
• Ensure accurate and thorough completion of all paperwork.
• Adhere to safe and efficient work practices.
• Maintaindiligent follow-up on tasks and customer needs.
• Exhibit a strong passion for helping customers succeed in their business.
• Willingness to participate in both technical and professional training.
• Must maintain an exceptionally positive and enthusiastic attitude.
• Must be willing to work from either Dartmouth, NS or Halifax, NS. Location could vary each day.

Responsibilities

• Provide knowledge­able product support and basic solutions for HVAC/R customers and day-to-day account needs.
• Contribute to meeting sales targets and support overall branch revenue growth.
• Follow up with vendors on lead times, stock availability, etc.
• Build and maintain positive working relationships with customers and suppliers.
• Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
• Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.
• Competent computer skills with experience using sales, inventory, and customer management software.
• Participate in training and development activities and support the onboarding of new team members when required.

Skills

HVAC/R knowledge

Intermediate computer skills

Attention to detail

Customer service mindset

Willingness to train

Tools

Sales software

Inventory software

Customer management software

Job description

KerrControls Ltd. (Kerr) is expanding its Dartmouth, NS team and has an opening for a dynamic Inside Sales Representative.

You will provide HVAC/R product support, assist with quotes, order entry, and daily account management while coordinating with the outside sales team to meet targets. You’ll build strong relationships with customers and suppliers, handle requests, and ensure accurate processing of transactions.