Inside Sales Representative

Kerr Controls; Dartmouth; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental and Vision benefits

Life and disability insurance

Paid vacation time

Company-matched retirement savings

Employee Family Assistance Program

Employee referral program

Job summary

KerrControls Ltd. (Kerr) is expanding its Dartmouth, NS team and has an opening for a dynamic Inside Sales Representative.

You will provide HVAC/R product support, assist with quotes, order entry, and daily account management while coordinating with the outside sales team to meet targets. You’ll build strong relationships with customers and suppliers, handle requests, and ensure accurate processing of transactions.

Qualifications

• Previous wholesale Inside Sales experience and strong HVAC/R product knowledge.
• Must possess intermediate computer skills.
• Must demonstrate meticulous attention to detail for order entry.
• Ensure accurate and thorough completion of all paperwork.
• Adhere to safe and efficient work practices.
• Maintaindiligent follow-up on tasks and customer needs.
• Exhibit a strong passion for helping customers succeed in their business.
• Willingness to participate in both technical and professional training.
• Must maintain an exceptionally positive and enthusiastic attitude.
• Must be willing to work from either Dartmouth, NS or Halifax, NS. Location could vary each day.

Responsibilities

• Provide knowledge­able product support and basic solutions for HVAC/R customers and day-to-day account needs.
• Contribute to meeting sales targets and support overall branch revenue growth.
• Follow up with vendors on lead times, stock availability, etc.
• Build and maintain positive working relationships with customers and suppliers.
• Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
• Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.
• Competent computer skills with experience using sales, inventory, and customer management software.
• Participate in training and development activities and support the onboarding of new team members when required.

Skills

HVAC/R knowledge

Intermediate computer skills

Attention to detail

Customer service mindset

Willingness to train

Tools

Sales software

Inventory software

Customer management software

Job description

KerrControls Ltd. (Kerr) is a leading distributor of Heating, Ventilation, AirConditioning, Refrigeration Equipment, and Supplies. We are experiencingsignificant growth and expanding our offerings, making this an exciting time tojoin our team. We have an immediate opening for a dynamic, dedicated, andhighly motivated Inside Sales Representative working from our Dartmouth, NSlocation.

Responsibilities

• Provideknowledgeable product support and basic solutions for HVAC/R customers andday-to-day account needs.
• Contributeto meeting sales targets and support overall branch revenue growth.
• Followup with vendors on lead times, stock availability, etc.
• Buildand maintain positive working relationships with customers and suppliers.
• Completeaccurate order entry, pricing, and follow-up to support smooth customertransactions.
• Workclosely with the outside sales team to help prepare quotes, enter and trackcustomer sales orders, and ensure timely follow-up and support.
• Competentcomputer skills with experience using sales, inventory, and customer managementsoftware.
• Participatein training and development activities and support the onboarding of new teammembers when required.

What youbring to the team:

• Previouswholesale Inside Sales experience and strong HVAC/R product knowledge
• Mustpossess intermediate computer skills
• Mustdemonstrate meticulous attention to detail for order entry
• Ensureaccurate and thorough completion of all paperwork
• Adhereto safe and efficient work practices
• Maintaindiligent follow-up on tasks and customer needs
• Exhibita strong passion for helping customers succeed in their business
• Willingnessto participate in both technical and professional training
• Mustmaintain an exceptionally positive and enthusiastic attitude
• Mustbe willing to work from either Dartmouth, NS or Halifax, NS. Location couldvary each day

What youcan look forward to when you join our team:

• Health,Dental and Vision benefits
• Additionallife and disability insurance options
• PaidVacation Time
• CompanyMatched Retirement Savings Plan (RPP)
• Accessto the confidential Employee Family Assistance Program
• EmployeeReferral Program

At Kerr SmartEnergy we are proud to be an equal opportunity employer, committed to fosteringan inclusive and diverse workplace. We value the unique perspectives andcontributions of all individuals, regardless of race, gender, age, religion,disability, or any other characteristic protected by law. Our hiring practicesare designed to ensure a fair and equitable process for all candidates. Weappreciate the interest of everyone who applies; however, only those selectedfor an interview will be contacted. Thank you for considering a career with us.