HVAC Inside Sales Specialist

Sinclair-Supply-Lt; Surrey; On-site; CAD 45,000 - 65,000; Full time

Job summary

Sinclair Supply Ltd. in Surrey, BC is seeking an Inside Sales Representative to join our HVACR wholesale team. You will assist customers in-store, over the phone and by email, coordinate deliveries, and promote our broad HVACR product line.

You will research products, provide recommendations, process orders, and maintain accurate stock information while building lasting relationships with customers and vendors.

Qualifications

• Strong customer service skills.
• Knowledge of HVAC industry and parts is a plus.
• Excellent relationship-building with customers, vendors and teammates.
• Willingness to learn and grow in HVACR product offerings.

Responsibilities

• Assist customers with purchases in-store, on the phone, and via email.
• Relay delivery dates, inventory, and promotions between vendors and customers.
• Research products and provide recommendations from our HVACR assortment.
• Enter, pick and pack sales orders generated at the counter.
• Provide exceptional service to in-store customers and maintain counter area.
• Monitor stock and inform purchasing about low inventory.
• Follow up on backorders with vendors and provide accurate delivery dates.
• Process returns to customers both on account and cash sales.
• Respond to afterhours emergency calls per schedule.
• Participate in annual inventory counts.

Skills

Customer service

HVAC knowledge

Relationship building

Counter sales

Education

High School Diploma

HVACR trade experience

Tools

Eclipse

Job description

Sinclair Supply Ltd. in Surrey, BC is seeking an Inside Sales Representative to join our HVACR wholesale team. You will assist customers in-store, over the phone and by email, coordinate deliveries, and promote our broad HVACR product line.

You will research products, provide recommendations, process orders, and maintain accurate stock information while building lasting relationships with customers and vendors.