HVAC Inside Sales Pro - Drive Growth & Customer Success

Kerr Controls; London; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision benefits

Life and disability insurance

Paid vacation time

Company matched Retirement Savings (RR

Job summary

Kerr SmartEnergy is seeking a dynamic Inside Sales Representative to support HVAC/R customers and drive branch revenue from our London, Ontario location. You will provide product knowledge, process orders, and collaborate with outside sales to prepare quotes.

We value meticulous order entry, strong communication, and a proactive, customer-focused approach. This role offers benefits and opportunities for training and growth within a growing distribution team.

Qualifications

• Wholesale Inside Sales experience and HVAC/R knowledge.
• Intermediate computer skills.
• Meticulous attention to detail for order entry.
• Accurate and thorough completion of paperwork.
• Adhere to safe and efficient work practices.
• Follow-up on customer tasks and needs.
• Positive and enthusiastic attitude; willingness to training.

Responsibilities

• Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.
• Contribute to meeting sales targets and branch revenue growth.
• Follow up with vendors on lead times, stock availability, etc.
• Build and maintain relationships with customers and suppliers.
• Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
• Work closely with the outside sales team to prepare quotes and track orders.
• Competent computer skills with sales, inventory, and customer management software.
• Participate in training and onboarding of new team members.

Skills

Wholesale Inside Sales experience

HVAC/R product knowledge

Intermediate computer skills

Attention to detail

Order entry

Customer service

Team collaboration

Willingness to training

Positive attitude

Tools

Sales software

Inventory software

CRM software

Job description

Kerr SmartEnergy is seeking a dynamic Inside Sales Representative to support HVAC/R customers and drive branch revenue from our London, Ontario location. You will provide product knowledge, process orders, and collaborate with outside sales to prepare quotes.

We value meticulous order entry, strong communication, and a proactive, customer-focused approach. This role offers benefits and opportunities for training and growth within a growing distribution team.