HVAC Inside Sales Pro – Customer Success

DAIKIN COMFORT TECHNOLOGIES CANADA ULC; Burnaby; On-site; CAD 28,000 - 34,000; Full time

Job summary

DAIKIN COMFORT TECHNOLOGIES CANADA ULC is seeking a CSR/Inside Sales Representative to assist customers face-to-face, by phone or email. You will process orders, provide product information, and coordinate with the Branch Manager to ensure timely delivery and dealer satisfaction.

The role emphasizes high-quality customer service, conflict resolution, and building lasting relationships with customers and internal teams in a fast-paced environment.

Qualifications

• High School diploma or GED; some college preferred.
• HVAC knowledge preferred.
• Strong customer service and communication skills.

Responsibilities

• Handle sales inquiries and order processing.
• Provide product and technical information to customers.
• Maintain accounts and communicate product launches.
• Coordinate with Branch Manager on customer issues.
• Build and maintain dealer relationships.
• Prepare sales reports.

Skills

Customer service

Relationship management

Communication skills

Time management

Attention to detail

Multitasking

Verbal communication

Written communication

Education

High school diploma or GED

Some college preferred

Tools

Outlook

Excel

Word

Database applications

Job description

DAIKIN COMFORT TECHNOLOGIES CANADA ULC is seeking a CSR/Inside Sales Representative to assist customers face-to-face, by phone or email. You will process orders, provide product information, and coordinate with the Branch Manager to ensure timely delivery and dealer satisfaction.

The role emphasizes high-quality customer service, conflict resolution, and building lasting relationships with customers and internal teams in a fast-paced environment.