HVAC Inside Sales

Bartle & Gibson Co.; Grande Prairie; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Company paid benefits

EFAP

Profit sharing

RRSP match

Personal Milestone Recognition Program

Perkopolis Partnership

Safety shoe reimbursement

Employee Referral Bonus Program

Employee discounts on plumbing

Employee discounts on electrical

Employee discounts on heating products

Job summary

Bartle & Gibson Co. is opening a Grande Prairie branch and seeking a career-focused Inside Sales professional to train and grow in Hydronics & HVAC. You will handle inquiries, quotes, and order entries, while sourcing materials and upselling to customers in a fast-paced environment.

Ideal candidates bring two years of sales experience, exposure to Hydronics/HVAC, and strong communication skills. Training precedes a grand opening; join a respected plumbing, heating, and electrical company from

Qualifications

• Minimum two years’ sales experience (counter/inside/outside) preferred.
• Post-secondary Hydronics or HVAC courses preferred.
• Experience negotiating with institutional/industrial purchasers and contractors preferred.
• Knowledge of Hydronics/HVAC industry or related products preferred.

Responsibilities

• Responding to inquiries and processing incoming calls and orders.
• Contacting current customers and identifying new products and upsell opportunities.
• Entering orders into the system.
• Sourcing materials for customers when not in stock.
• Maintaining product knowledge and learning new products.
• Providing pricing quotations and following up on quotes.
• Developing and maintaining positive customer relationships.
• Ensuring customer satisfaction with orders, pricing, deliveries, and service.
• Supporting Counter Sales and handling returns as required.
• Collaborating with others to meet customer needs.

Skills

Exceptional customer service

Rapport building

Relationship development

Interpersonal & written communication

Organizational excellence

Multitasking

Self-motivation

Fast-paced adaptation

Education

Post-secondary Hydronics/HVAC courses

Job description

Bartle & Gibson is preparing to open a new branch in Grande Prairie and is now hiring. Training will take place ahead of the grand opening. This is an exciting opportunity to join a respected plumbing, heating, and electrical company and be part of a new team from day one.

We are currently in search of a career-orientated person to join our team. We are looking for the right candidate to train and develop for a career in Hydronics & HVAC. This position handles Inside Sales, and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into the system
• Sourcing materials for customers when currently not in stock
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow-up on quotes
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Supporting Counter Sales and handling returns as required
• Working closely with others to ensure customer needs are met
• Other duties as required

SKILLS AND COMPENTENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long-term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales) preferred
• Post-Secondary courses in Hydronics or HVAC preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics & HVAC contractors, and the public preferred
• Knowledge of the Hydronics or HVAC industry or a background in Hydronics and HVAC products preferred

WHY WORK FOR US

• Company paid benefits
• Employee and Family Assistance Program (EFAP)
• Profit sharing
• RRSP match
• Personal Milestone Recognition Program
• Perkopolis Partnership
• Safety shoe reimbursement
• Employee Referral Bonus Program
• Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.