Human Resources Generalist

Hospice Niagara; Welland; Hybrid; CAD 47,000 - 68,000; Full time

Job summary

Hospice Niagara seeks a Human Resources Generalist to manage HR functions, including payroll, recruitment, and labor relations, while promoting equity and inclusion. This permanent, full-time role in a hybrid setting emphasizes cultural awareness and requires bilingual communication skills.

Qualifications

• 3-5 years of related experience.
• Experience in a unionized environment required.
• Full cycle recruitment and onboarding experience needed.

Responsibilities

• Complete payroll processing and benefits administration.
• Coordinate recruitment, selection, and orientation of new employees.
• Serve as the first point of contact for HR matters and labor relations.

Skills

Communication

Interpersonal Skills

Problem-Solving

Cultural Awareness

Education

Post-secondary education in Human Resources

CHRP or related designation

Tools

ADP Workforce Now

MS Office

Job description

Role Title:Human Resources Generalist

Status:Permanent, Full Time

Hours:37.5 hours per week

Reports To:Senior Director

Location:Hybrid, within Niagara Region

Annual Salary:$47,495 - $67,264

Overview of Role:

People matter at Hospice Niagara. Our focus is on supporting the end-of-life journey by providing continuous, person-centered care while advancing knowledge and partnerships within Niagara. Hospice Niagara is in search of a Human Resources Generalist to support our HR department in ensuring smooth and efficient operations.

Reporting to the Senior Director, the HR Generalist contributes to building a high performance culture that emphasizes individual and team development, quality, productivity, and adherence to legislation, policies, and standards.

This position plays a key role in embedding equity, inclusion, accessibility, and anti-racism practices across all human resources functions. We welcome applicants with diverse lived experiences, including Indigenous, Black and racialized individuals, persons with disabilities, members of 2SLGBTQIA+ communities, and others with equity-deserving identities.

Bilingualism (French/English) is a strong asset for this role, as Hospice Niagara is committed to advancing inclusive services that reflect the cultural and linguistic needs of our diverse community, including a growing commitment to supporting Francophone individuals and families.

Key Responsibilities:

Payroll & Benefits Administration

· Completes payroll processing, including; bi-weekly and semi-monthly updates to employee files, bonus/incentive pay, tracking vacation/sick pay, inputting exceptions, and hourly employee validations.

· Assisting employees with timely enrollment in the group benefits program, updating employee changes, providing guidance on processing claims and answering basic inquiries about the plan.Reconciles monthly billing and ensures appropriate payroll deductions are set up.

·Administering and coordinating leaves of absence, workplace insurance claims. Accommodations (including disability-related and religious), and return to work plans with employees and insurance partners.

Recruitment & Onboarding

·Coordinating and participating in recruitment, selection, and orientation of new employees.This includes posting career opportunities, pre-screening candidates, arranging interviews with hiring managers and completing reference and background checks.

·Collaborating with the Sr. Director, People & Performance and the hiring managers to identify success metrics and onboarding plans for all new employees.

· Prepare documentation, schedule, and facilitate a smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience.

·Promotes equitable and barrier-free recruitment practices that reduce bias and encourage the hiring of individuals from underrepresented and marginalized communities.

Labour Relations

·Being the first point of contact for general human resources matters, in a confidential, collaborative, and accountable way, including employee relations, disability management, etc.

·Assist in the communication, interpretation, and upkeep of policies and procedures, collective agreement and organizational chart.

·Responsible for tracking grievance and labour relations matters, as needed.Supporting the Senior Director in related research and analytics.

·Suggest new procedures and policies to continually improve efficiency of the HR department and organization as a whole, and to improve employee experience.

·Support the rollout of other HR department related initiatives and communications.

·Ensures all HR practices are guided by trauma-informed, culturally safe, and inclusive approaches that promote employee well-being and psychological safety.

Other Information

·As a member of the human resources team, the HR Generalist:

oSupports employee wellness programs by planning and leading committee meetings and communications

oSupports the ongoing equity initiatives within the organization by planning committee meetings and education opportunities

·Raising positive community awareness of hospice palliative care and of the programs and services provided by Hospice Niagara.

·Demonstrating personal initiative and participation in other aspects of working for a non-profit organization, including participating in organizational events and fundraising activities.

·Other duties, as assigned.

Qualifications:

·3-5 years of related experience

·Member in good standing with HRPA and a CHRP or designation required.

·Post-secondary education in Human Resources

·Bilingual (English/French) strongly preferred

·Experience in a unionized environment required

·Payroll administration experience required, experience with ADP Workforce Now is an asset

·Experience in non-profit or healthcare organizations is an asset

·Excellent communication skills, interpersonal skills, commitment to equity, ethics, and cultural awareness required

·Experience in full cycle recruitment and onboarding of new employees required

·Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies and employment legislation required

·Advanced knowledge of MS Office, HRMS systems, and comfortable learning new technical systems as needed

Discrimination has no place in health care or Hospice Niagara. Staff, volunteers and board members are dedicated to creating an environment in which practices, identities, and beliefs from all people are welcomed, honoured, and respected.

Hospice Niagara is committed to equity, anti-racism, anti-oppression, decolonization, and accessibility. We strive to eliminate barriers, amplify underrepresented voices, and honour the unique needs and preferences of every person.

Hospice Niagara is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, individuals requiring accommodation during the application/recruitment process should advise Human Resources so arrangements can be made. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.