HR Generalist

Fraser Direct; Ontario; On-site; CAD 60,000 - 70,000; Full time

Job summary

Fraser Direct, a family-owned company in Milton, Ontario, is seeking a passionate HR Generalist to support their dynamic office and warehouse teams. This role involves full-cycle recruitment, employee relations, and ensuring compliance with employment and safety regulations, contributing to a safe and engaged workplace.

Benefits

Benefits Program

Social Committee/Company Events

Qualifications

• 3-5 years of progressive HR experience, preferably in warehouse or manufacturing.
• Working knowledge of Canadian employment legislation required.
• Experience managing multicultural workforces is an asset.

Responsibilities

• Manage full-cycle recruitment for hourly and salaried roles.
• Advise on HR policy interpretation and employee relations.
• Participate in Joint Health & Safety Committee activities.

Skills

Organizational skills

Communication

Multitasking

Education

Post-secondary education in Human Resources or Business Administration

Tools

Microsoft Office

HRIS platforms (e.g., Dayforce, Workday, ADP Canada, UKG)

Job description

• $60,000 - 70,000 annually, commensurate with experience
• In-office position
• Weekdays (Mon - Fri, 8:00am to 4:30pm or 8:30am to 5:00pm), 30 min lunch
• Located in Milton (8300 Lawson Road, Milton ON)
• Weekly travel to alternate facilities required (Guelph, Acton), mileage provided
• Benefits Program
• Social Committee/Company Events
• Family-owned, Social Responsibility/Sustainability culture

The Opportunity:

Are you a hands-on, solution-focused HR professional with a passion for supporting frontline teams in a fast-paced office and warehouse environment? We are looking for an experienced HR Generalist to join our team and play a key role in driving workforce success. In this role, you will support recruitment, onboarding, employee relations, and compliance for our office and warehouse teams. Ensuring we attract and retain top talent while fostering a safe, engaged, and high-performing workplace.

If you have a strong background in HR operations, excellent people skills, and a passion for supporting a dynamic, hands-on workforce, we want to hear from you.

Fraser Direct is a family-owned and run company with 25 years in business. With the second generation of Frasers at the helm, our company is experiencing tremendous growth. Based in the GTA, Fraser Direct has two flagship warehouses, two satellite warehouses and a robust office staff. This role will support this existing operation and focus on shaping the future of our workforce as we grow.

Role:

As HR Generalist you are responsible for delivering comprehensive human resource support across fast-paced office and warehouse operations. This role manages full-cycle recruitment for both hourly and salaried roles, oversees employee relations, ensures compliance with employment and safety regulations, and supports performance management initiatives. The HR Generalist acts as a strategic partner to operations leadership and employees, fostering a safe, engaged, and productive workforce aligned with business objectives.

Duties and Responsibilities:

• Partner with operations leadership to support workforce planning, recruitment, and staffing for office and warehouse roles.
• Advise managers on HR policy interpretation, progressive discipline, and employee relations, ensuring consistency and fairness in application.
• Conduct end-to-end recruitment for hourly and salaried positions, including job postings, interviews, reference checks, and onboarding.
• Coordinate and conduct employee orientations and ensure compliance with employment standards and occupational health & safety requirements.
• Maintain up-to-date and accurate employee files in compliance with Canadian privacy legislation and internal audit requirements.
• Support payroll and benefits administration by collecting and verifying timekeeping data; liaise with payroll and finance teams.
• Track attendance and manage leaves of absence (e.g., sick leave, STD, WSIB), and assist with return-to-work and accommodation plans.
• Promote a culture of safety and compliance by participating in Joint Health & Safety Committee (JHSC) activities and initiatives.
• Investigate and document employee complaints, concerns, and incidents in alignment with internal protocols and legal obligations.
• Monitor key HR metrics (e.g., turnover, absenteeism, engagement), and provide insights to leadership.

Requirements:

• Post-secondary education in Human Resources, Business Administration, or related discipline.
• 3–5 years of progressive HR experience, preferably in a warehouse, transportation, or manufacturing environment.
• Working knowledge of Canadian employment legislation (Employment Standards Act, Human Rights Code, OHSA, AODA, WSIB, etc.).
• Experience managing hourly, shift-based, and multicultural workforces.
• Proficient in Microsoft Office and HRIS platforms (e.g., Dayforce, Workday, ADP Canada, UKG).
• Detail-oriented with strong organizational and multitasking abilities
• Excellent written and verbal communication skills.
• Experience with health & safety or JHSC participation.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

We encourage you to connect with us if you require accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). All reasonable efforts will be made to provide such accommodations.

By applying to this job, you will be assessed against our “Deliver the Promise” standards to ensure we provide our clients with consistent and exceptional service and cultivate a culture of excellence.

Thank you to all interested applicants. Candidates who possess the best fit of experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.