Human Resources Coordinator

City of Kelowna; Kelowna; On-site; CAD 76,000 - 89,000; Full time

Job summary

The City of Kelowna is seeking a highly organized Human Resources Coordinator to support compensation and HR systems. Responsibilities include managing employee system changes, benefit eligibility, HR reporting, and assisting staff with HR processes, fostering an equitable and inclusive work environment.

Benefits

Employer-paid comprehensive benefits package

Earned day off program

Competitive salary

Paid vacation

Access to one of Canada's top pension plans

Qualifications

• Minimum of two years experience in human resources practices.
• Experience in HRIS is required.

Responsibilities

• Completes bi-weekly employee system changes.
• Assists managers with compensation and benefits questions.
• Provides administrative support for recruitment.

Skills

Computer application

Organization

Administrative skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Time management

Detail oriented

Education

Diploma in human resources or related field

Job description

If Term position, enter length of Term in months

If Term position, enter length of Term in months N/A

Position Groups

Position Groups Management and Exempt

Division

Division People & Protective Services (DV139)

Department

Department Corporate HR Department (DP140)

Department Name

Branch

Branch Compensation and Benefits (BR249)

Organizational Information

Purpose of your Position - Non Union

We are looking for a highly organized and service-oriented Human Resources Coordinator to join our team, supporting compensation and HR systems. This position is responsible for completing bi-weekly employee system changes, determining benefit eligibility and other entitlements, and assisting managers and staff with compensation, benefits and pension questions. This role also generates and distributes reports, compiles, and analyzes data for various HR reporting purposes including coordination and completion of year end processes and participates in system testing, process improvement projects and audits and submission of third-party software help desk cases and resolutions.

This role plays an important part in ensuring accuracy with data in our HRIS systems and is one of three HR Coordinators in our larger HR team that work together to provide administrative support and coordination for various HR programs and initiatives.

Classification Summary - Union

Duties - Union

Results and Activities - Non union

1. Human Resources Administrative Support

• Office administration, including document control, budget and purchasing support, and maintains policies and procedures manuals.
• Provides reception services and respond to general enquiries including distribution and assistance with a variety of HR forms, policies, processes, procedures.
• Coordinates and liaises on various Human Resources programs, processes, and initiatives.
• Provides guidance and information to internal and external clients on a variety of HR processes, systems, and procedures.

2. Recruitment

• Provides administrative support for recruitment including posting process, data entry, document control, and customer service.
• Compiles and analyzes data for reporting purposes.
• Completes reference checks and provides support for career fairs.
• Manages the relief roster with minimal supervision, including recruitment.

3. HR Systems

• Assists end-users with system-related questions, designs and delivers end user systems training.
• Updates and maintains software systems and end user documentation, including HRIS key data entry ensuring a high level of accuracy and consistency.
• Generates and distributes reports, compiles, and analyzes data or various HR reporting purposes including coordination and completion of year end processes.
• Participates in system testing, process improvement projects and audits and submission of third-party software help desk cases and resolutions.
• Completes bi-weekly employee system changes, determines benefit eligibility and other entitlements, and assists managers and staff with compensation, benefits and pension questions.
• Coordinates retirements; calculates estimates, responds to enquiries and requests , and communicates MPP information.
• Disability Management; prepares disability claim information, liaises with case managers, tracks and calculates disability and WorkSafeBC related costs, reconciles disability claim payment information.
• Creates and maintains position information including org structure maintenance utilizing multiple HRIS Software.

5. Corporate Training and Performance Management

• Coordinates and administers a variety of corporate training and development and performance programs.
• Provides support in the identification, and development of training programs, including supplier relations.
• Sets up training activities in the Learning Management System, and assists with reviewing and updating online learning training content.

Knowledge - Non Union

Diploma in related program with emphasis on human resources, human resources information systems, business and/or finance with a minimum of two years experience in human resources practices and collective agreements.

Skills & Abilities - Non Union

Computer application, organization, and administrative, customer service, verbal and written communication skills, interpersonal and time management skills, detail oriented.

Posting Text

Physical Demands

Special Instructions to Applicant

Additional Hiring Information

The position being hired is specifically for the Unit 4 entries with a specific focus on above points 1, 3 and 4.

The annual salary for this position ranges from $76,000to $88,900, depending on qualifications and experience. Most candidates can expect to start in the lower to mid-range of this scale, with opportunities for salary growth based on performance and tenure. We offer progressive employment practices and a great work environment. This is an exempt position that offers a competitive salary, employer-paid comprehensive benefits package, an earned day off program, paid vacation and one of Canada’s top pension plans.

The City of Kelowna is committed to being an organization that values and reflects its community’s diverse population, and to fostering an equitable, inclusive and progressive work environment where everyone can be their authentic self and feels a sense of belonging.

Pay Rate

Pay Rate $76,000 to $88,900 annually

Posting Date

Posting Date 06/16/2025

Closing Date

Closing Date 06/30/2025

Days of Work

Days of Work Monday to Friday

Standard Hours per Day 7

Hours of Work

8:00 am to 4:00pm

Work Location

Work Location CITY HALL

Specify Work Location

Specify Work Location 4th floor

Documents Needed to Apply

Required Documents

Resume

Cover Letter

Optional Documents

Other Document 1

Other Document 2

Other Document 3

Other Document 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How many years of experience do you have in HRIS Information software (payroll, benefits administration, pension plans, WorkSafe, etc.)?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• * What level of proficiency do you have using Excel?
  • No experience
  • Beginner
  • Intermediate
  • Advanced
  • Expert
• * How many years of experience do you have performing system testing and being part of a team to identify and investigate system related issues?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• * How many years of experience do you have conducting analysis of data, generating statistics and developing reports?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• * Do you have human resources experience working in a unionized environment?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• * Do you have a diploma in human resources, human resources information systems, business and/or finance?
  • Post-Secondary Certificate in a related program
  • Diploma in HR, HR Information Systems, Finance or Business
  • Degree in a related program
  • Degree in HR, HR information Systems, Finance or Business
  • None of the above