HR Coordinator

Easton's Group of Hotels; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A renowned hospitality company is seeking a Guest Services Manager for their Westin Toronto Airport location. This role involves front desk operation management, HR support, and ensuring exceptional guest services. Ideal candidates will possess strong communications skills and HR experience. Join a multicultural team focused on excellence and inclusivity.

Benefits

Health, Vision, and Dental Coverage

Wellness Days

Employee Social Events

On-Site Parking

Deferred Profit-Sharing Plan

Career Development

Discounted Associate Meals

Qualifications

• Post-Secondary education in relevant field required.
• Certification in HR or Payroll is an asset.
• Previous experience in hospitality or payroll is preferred.

Responsibilities

• Manage front desk service operations and ensure guest satisfaction.
• Assist HR with payroll administration and recruitment tasks.
• Handle administrative functions in a unionized environment.

Skills

Interpersonal skills

Communication skills

Attention to detail

Education

Post-Secondary Degree or Diploma

Human Resources Diploma/Certification

Payroll Certification

Job description

1 day ago Be among the first 25 applicants

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About The Hotel

The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT Fitness Studio, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

Benefits

• Health, Vision, and Dental Coverage
• Wellness Days
• Employee Social Events
• On-Site Parking
• Deferred Profit-Sharing Plan
• RRSP
• Onsite Westin WORKOUT Fitness Studio
• Career Development
• Discounted Associate Meals
• Hotel Discounts at Marriott Properties worldwide
  
  

The Westin Toronto Airport is seeking a Guest Services Manager with exceptional customer service skills and a proven track record in hotel front desk operations. This role is ideal for someone dedicated to assisting the Front Office Manager in managing front desk service operations including guest registration, bell services, telephone services, night audit and guest reservations to ensure guest satisfaction and maximize hotel profitability. Join our team and play a crucial role in creating a personal, instinctive, and renewing environment for our guests and team .

Job Overview

Assist the Human Resources Director with payroll and benefits administration, recruitment and on boarding processes, in a unionized environment. The successful candidate is a strong team player who is enthusiastic, resourceful and results driven.

Duties and Responsibilities

Human Resources

• Assists with all administrative functions of the department,
• May create employee communication pieces including posters and PowerPoint presentations.
• Other Administrative duties including compiling employee training manuals and materials, updating employee information/bulletin boards, ordering of office supplies.
• Employee Lockers and Parking Card Control Tracking
• Assist with the coordination of employee events and celebrations.
• Assist in all aspects of Recruitment, On boarding and Orientation, Training and Terminations
• Responds quickly to employee requests in a friendly manner. Follows up to ensure satisfaction
• Participates in the Joint Health & Safety Committee to help minimize potential liabilities; administrates & distributes monthly meeting minutes; maintains up-to-date H&S Information
  
  

Payroll

• Processes bi-weekly payroll for all hotel employees
• Ensures that all payroll adjustments are processed accurately including employee vacations, statutory holidays, company holidays, sick days, overtime, wage increases, etc.
• Audits payroll on a regular basis to ensure accuracy of data and corrects errors.
• Maintains Employee database
• Maintains accurate and up-to-date employee personnel files
  
  

Benefits

• Assist with member enrolment / termination / changes for Group Insurance and Company RRSP programs.
• Assist with disability management
  
  

Other

• Provides a professional image at all times through appearance and dress.
• Other duties as assigned by Supervisor or Management.
  
  

QUALIFICATIONS AND REQUIREMENTS

EDUCATION / EXPERIENCE

• Post-Secondary Degree or Diploma.
• Human Resources Diploma/Certification and/or Payroll Certification an asset.
• Previous hospitality and/or payroll experience an asset.
• Special consideration will be given to those who exhibit exemplary performance.
  
  

CERTIFICATION AND/OR LICENSE REQUIREMENT

• Human Resources Diploma/Certification and/or Payroll Certification an asset.
  
  

Skills

• Strong interpersonal skills.
• Strong oral and written communication skills.
• Strong computer aptitude & keyboarding skills.
• Strong attention to detail and math skills.
• Strong organizational abilities.
• Knowledge of governmental legislation.
• Confidentiality and discretion required.
  
  

Other

• May be required to work weekends, nights, and/or holidays.
• Will be required to work in fast paced, stressful environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitality

Referrals increase your chances of interviewing at Easton's Group of Hotels by 2x

Junior HR Generalist (18-Month Contract)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.