HR Admin & Operations Specialist

Quantum Lifecycle; Brampton; On-site; CAD 45,000 - 60,000; Full time

Job summary

William Osler Health System is seeking an HR Assistant who reports to the Manager, Total Rewards & HR Operations. The role is the first point of contact for the HR Department, handling calls, emails, and various administrative tasks with discretion to protect confidentiality.

You will support payroll data entry, HR policy updates, employee records, and internal communications, contributing to efficient operations and a welcoming environment for staff and patients alike.

Qualifications

• Minimum 1 year of experience in Human Resources.
• Completion of a Human Resources degree or diploma/certificate program.
• Strong written and verbal communication skills.
• Excellent organizational and interpersonal skills with attention to detail.
• Discretion handling confidential information.

Responsibilities

• First point of contact for the HR phone line, providing a professional and welcoming experience for all callers.
• Respond to HR-related questions and redirect incoming calls to the appropriate HR function or other Hospital departments as necessary, ensuring accurate and timely resolutions.
• Manage the HR email inbox, responding to inquiries and requests efficiently while maintaining a high standard of customer service and professionalism.
• Creating employment letters and processing verification of employment requests.
• Receive, verify, and process employee information updates such as demographic changes, bank account updates, and other key details, ensuring accurate record-keeping.
• Maintain comprehensive employee records, managing both paper and electronic files, and ensuring all records are up-to-date, accurate, and compliant.
• Manage the office equipment and supplies, placing orders and following up when necessary.
• Provide basic system administration support for end users, including tasks such as password resets, account creation, and user access management.
• Assist with policy updates and maintenance, ensuring all HR policies are current.
• Entering the bi-weekly payroll for the HR team, ensuring all hours have been submitted accurately.
• Leadership administrative support including, booking meetings, document preparation, and sending organizational emails, etc.
• Providing centralized team supports for the HR department. Examples include long service awards, retirement gift administration, organizing job fairs, and employee relations support
• Budget tracking and processing of department invoices accurately and promptly
• Responding and preparing employee files for legal requests

Skills

HR experience

Communication

Interpersonal skills

Education

HR degree or diploma

Job description

William Osler Health System is seeking an HR Assistant who reports to the Manager, Total Rewards & HR Operations. The role is the first point of contact for the HR Department, handling calls, emails, and various administrative tasks with discretion to protect confidentiality.

You will support payroll data entry, HR policy updates, employee records, and internal communications, contributing to efficient operations and a welcoming environment for staff and patients alike.