Education Assistant, Mac - CARE Program

William-Osler-Health-System-8; Brampton; On-site; CAD 52,000 - 66,000; Full time

Job summary

William Osler Health System is seeking an Education Assistant to support medical education activities at the Osler clinical education campus. The role collaborates with the Manager, Medical Education and the education team to coordinate rotations, registrations, and committee participation.

This position requires a two-year post-secondary program and health-care experience, with strong organization and communication skills.

Qualifications

• Two-year post-secondary program required in office administration medical program or equivalent.
• Two years experience in a health care related environment.
• Excellent written and verbal communication skills.

Responsibilities

• Provides on-site faculty support as required.
• Supports coordination of clinical placement opportunities at the Osler campus including processing rotations, licensure, malpractice, and verification documents.
• Creates and maintains UG/PG call schedules and distributes updates to learners and hospital sites.
• Organizes and communicates placement details to affected departments.
• Assists with registration and orientation for medical learners.
• Provides administrative support to the Manager, Medical Education for planning activities.
• Attends medical education committee meetings as required.
• Maintains trainee demographics and attendance data for Ministry of Health reporting.
• Assists with defining preceptor availability and clinical capacity planning.
• Provides backup support to the Manager, Medical Education.
• Supports simulation-based educational activities (scheduling, room bookings, equipment, inventory).
• Performs other duties as assigned.

Skills

Planning & organizational skills

Interpersonal skills

Written and verbal communication

Teamwork

Attention to detail

Microsoft Office proficiency

Education

Two year post-secondary diploma in medical office administration

Tools

Microsoft Office Suite

Job description

• Departments: Academic Health Center - 0171.840000002
• Job Category: Medical Staff Office
• Contract Type: Permanent
• Union Group: Non Union - Professional Technical
• Schedule: Days 8 hours
• Employment Type: Full Time

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands‑on skills development, cross‑department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient‑inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Reporting to the Manager, Medical Education, the Education Assistant will support the medical education activities at the Osler clinical education campus. The incumbent works collaboratively with the Manager, Medical Education and medical education team and duties may be shared to support the medical education portfolio.

Accountabilities:

• Provides on‑site faculty support as required
• Supports in the coordination of clinical placement opportunities at the Osler clinical education campus which includes assisting processing all appropriate correspondence regarding rotations including licensure, malpractice, training verification, letter of good standing, etc., within a timely manner and in accordance with established policies and procedures
• Creates and maintains required UG/PG call schedules for the Osler clinical education campus. Ensure the timely distribution of updated call schedules to learners and hospital(s)
• Organize and communicate placement details to impacted departments
• Assist with registration and orientation for medical learners
• Provides administrative support for the role to the Manager, Medical Education in developing and organizing medical education activities
• Attend medical education committee meetings as required
• Maintain an accurate database of trainee demographics and attendance days and maintain accurate medical trainee data for Ministry of Health reporting and funding purposes (McMaster Medical School Information System)
• Assists with defining preceptor availability (clinical capacity planning)
• Provides back up and support to the Manager, Medical Education
• Provides administrative support for the simulation‑based educational activity (scheduling, room bookings, room access, equipment and inventory maintenance, faculty support in developing/operationalizing simulation activities)
• Performs other duties as assigned

Qualifications

• Successful completion of a two year post‑secondary program required (community college diploma in office administration medical program or equivalent)
• Two years experience in a health care related environment
• Effective planning and organizational skills with a demonstrated ability to set priorities
• Proficient Microsoft Office skills including Word, Excel, Access, PowerPoint and Outlook
• Ability to assume responsibility and work on own initiative
• Ability to work in a team setting environment with good interpersonal skills
• Proven accuracy and attention to detail
• Excellent written and verbal communication skills
• Excellent interpersonal skills with the ability to foster good working relationships
• Background in medical education and knowledge of medical terminology helpful
• Must be able to travel as required to all Osler sites as well as McMaster University
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days, 8 hours with a flexible working schedule, which may include occasional evenings and weekends (subject to change in accordance with operational requirements)

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected] .

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.