Housing Systems Specialist

MDA; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

York University is seeking a Housing Systems Specialist to coordinate system implementations, research and deploy data-informed solutions for Ancillary Services. You will work with Housing & Conference Services and UIT teams to upgrade and support applications, ensuring compliance and security while handling confidential information.

The role requires a university degree in CS/MIS or equivalent experience, plus four years in housing systems, with strong data analysis and SQL skills.

Qualifications

• University degree in CS, MIS or related field or 4 years relevant York experience.
• Four years related experience supporting campus housing systems and projects.
• Experience designing, developing and implementing software/hardware solutions.
• Ability to analyze databases and data retrieval to meet user needs.

Responsibilities

• Coordinate activities to implement systems, technology solutions and process improvements.
• Research, analyze, evaluate, recommend and deploy systems for optimization or integration.
• Develop, upgrade, support, configure and modernize applications and platforms.
• Provide 2nd/3rd level support for vendor-based systems and learn business rules.

Skills

Project management

Data analysis

SQL coding

Communication

Interpersonal skills

Attention to detail

Research systems

Prioritization

Independent worker

FOIP compliance

Education

University degree in CS / MIS

Tools

StarRez

MS Excel

MS Access

MS Power BI

HTML/JavaScript/CSS/PHP/XML

Job description

Housing and Conference Services, Ancillary Services

Affiliation *

YUSA 1

Permanent Full Time

Job Start Date

06-01-2026

Posting Intent

YUSA-1: This is an internal posting. Only eligible members of the YUSA 1 bargaining unit will be considered at this stage

Purpose

Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision, and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with partners to provide effective experiences and enhance the quality of campus life in alignment with the University's core values. Reporting to the Director, Housing & Conference Services, the Housing Systems Specialist coordinates the activities to implement systems, technology solutions, and/or business process improvements using data-informed practices. Working with Housing & Conference Services clients and in collaboration with UIT teams, this role will be responsible to research, analyze, evaluate, recommend, and deploy systems for problem resolution, expansion, optimization, or integration. The role will develop, upgrade, support, configure, modify/adjust, enhance and modernize applications, platforms, and solutions for various systems used by Ancillary Services. Additionally, the role will provide second and third level support for vendor-based applications/systems, learn business rules and procedures by regularly meeting with partners to discuss their current and future needs and initiatives, and prioritize these needs effectively. As part of this work, the role will prepare and maintain system documents, standard operating procedures, information risk and security management protocols, specifications, works plans and records. The role receives and processes confidential, personal, and proprietary information and ensures policy and legislative requirements are achieved. Also, the role generates reports, forms and writes codes, as needed.

Education

University Degree in Computer Science, Management Information Systems or a related field or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.

Experience

Four (4) years related experience and skill in supporting a variety of systems in a post-secondary housing setting. Experience includes participating in the design, development and implementation of software and hardware solutions, systems, or products including troubleshooting web-based applications. Also, includes analysis of database and systems design/architecture, as well as data retrieval methodologies to achieve user needs.

Skills

• Demonstrated knowledge and ability to apply project management skills.
• Effective data analysis skills, documenting workflows, developing process maps, and the ability to translate data into recommendations and concise reports
• Demonstrated analytical, mathematical, and problem-solving skills.
• Effective communication skills with the ability to communicate ideas in both technical and user-friendly language.
• Ability to write standard and specialized proprietary SQL codes
• Good interpersonal skills.
• Attention to detail and accuracy.
• Ability to conduct research into systems issues and products as required.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Demonstrated ability to work independently and in a team oriented, collaborative environment.
• Understanding of Freedom of Information and Protection of Privacy Act and factors required for compliance.

Technical

• Demonstrated website design and server-based programming skills including HTML, JavaScript, CSS, PHP and XML
• High proficiency in database/spreadsheet/data visualization (MS Access/MS Excel/MS Power BI) software. knowledge of core software applications, including StarRez an asset.
• Strong understanding of networking technologies and their interaction with web-based applications
• Extensive practical knowledge in importing and syncing data for use in data visualization tools, report software, spreadsheets, graphs, and flow charts
• Knowledge of Artificial Intelligence (AI) tools and their use in automating / simplifying coding tasks.

Other

• Respect diversity and promote inclusion in the workplace and contribute to an inclusive and diverse team-based, positive work environment. Recognize the diversity of abilities and adapt content, tone, medium, and style to the audience to be inclusive. Committed to continuous learning and skill building in diversity, inclusion and cultural competence.

Additional Notes

Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview. Hours of work: Mon-Fri 8:30-4:30 Summer: Same Requests to work overtime may occur periodically throughout the year Peak periods for this position: January to February, June, July, August to September Vacation restriction: April, January-February and August to September.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.