Housing Systems Specialist

York University; Toronto; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Access to educational facilities

Access to recreational facilities

Job summary

York University seeks a Housing Systems Specialist to coordinate system implementations and collaborate with UIT to deploy technology solutions for housing services. The role emphasizes data-informed decisions and maintaining system documentation and security protocols.

The position requires a university degree in CS or MIS or four years of related experience at York, with responsibilities spanning design, deployment, and ongoing support of housing-related systems.

Qualifications

• University degree in Computer Science, MIS or related field or equivalent of 4 years recent experience.
• Experience in supporting systems in a post-secondary housing setting.
• Ability to research, analyze, evaluate, and deploy systems.

Responsibilities

• Coordinate activities to implement systems, technology solutions, and/or business process improvements.
• Research, analyze, evaluate, recommend, and deploy systems for problem resolution, expansion, optimization, or integration.
• Develop, upgrade, support, configure, modify/adjust, enhance and modernize applications and platforms used by Ancillary Services.
• Provide second and third level support for vendor-based applications/systems.
• Prepare and maintain system documents, SOPs, information risk and security management protocols.

Skills

Systems analysis

Data retrieval

Vendor support

Education

University degree in Computer Science, MIS or related field

4 years recent experience at York University performing similar tasks

Tools

Database design

Troubleshooting web-based applications

Job description

Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision, and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with partners to provide effective experiences and enhance the quality of campus life in alignment with the University's core values.Reporting to the Director, Housing & Conference Services, the Housing Systems Specialist coordinates the activities to implement systems, technology solutions, and/or business process improvements using data-informed practices. Working with Housing & Conference Services clients and in collaboration with UIT teams, this role will be responsible to research, analyze, evaluate, recommend, and deploy systems for problem resolution, expansion, optimization, or integration. The role will develop, upgrade, support, configure, modify/adjust, enhance and modernize applications, platforms, and solutions for various systems used by Ancillary Services. Additionally, the role will provide second and third level support for vendor-based applications/systems, learn business rules and procedures by regularly meeting with partners to discuss their current and future needs and initiatives, and prioritize these needs effectively. As part of this work, the role will prepare and maintain system documents, standard operating procedures, information risk and security management protocols, specifications, works plans and records. The role receives and processes confidential, personal, and proprietary information and ensures policy and legislative requirements are achieved. Also, the role generates reports, forms and writes codes, as needed.

To be considered for this opportunity, you will bring the following:

Education:

University Degree in Computer Science, Management Information Systems or a related field or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.

Experience:

Four (4) years related experience and skill in supporting a variety of systems in a post-secondary housing setting. Experience includes participating in the design, development and implementation of software and hardware solutions, systems, or products including troubleshooting web-based applications. Also, includes analysis of database and systems design/architecture, as well as data retrieval methodologies to achieve user needs.

We offer comprehensive benefits and access to superb educational and recreational facilities. For more information on what York has to offer U please visit: http://hr.info.yorku.ca/benefits/