Hotel manager

Kibbi; Fernie; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Dental plan

Health care plan

RRSP

Wellness program

Job summary

Kibbi in Canada is seeking a operations manager to lead daily activities, recruit and supervise staff, and ensure efficient front desk operations. The role involves budgeting, policy development, and coordination with marketing initiatives to grow the business.

The position requires 3–5 years of relevant experience and a college diploma, with standard 40-hour weeks and English as the working language. The company offers a benefits package and RRSP contributions.

Qualifications

• Experience leading small teams.
• Strong planning and organizational skills.
• Ability to recruit, hire and supervise staff.

Responsibilities

• Develop and implement daily operations policies and procedures.
• Recruit and hire staff and supervise performance.
• Conduct performance reviews and training sessions.
• Perform front desk duties and assist clients with needs.
• Prepare budgets and monitor revenues and expenses.
• Develop marketing plans and implement marketing activities.
• Arrange for and oversee maintenance activities.
• Enforce policies and procedures and address customer concerns.
• Establish work schedules and manage staff coverage.

Skills

Staff management

Front desk operations

Budgeting

Customer service

Education

College diploma (1–2 years)

Tools

MS Office

Job description

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

TASKS

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules

SUPERVISION

• 5-10 people

HEALTH BENEFITS

• Dental plan
• Health care plan

FINANCIAL BENEFITS

• Registered Retirement Savings Plan (RRSP)

OTHER BENEFITS

• Other benefits
• Wellness program
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week