Restaurant manager

Tim Hortons Québec

Kingston

On-site

CAD 42,000 - 65,000

Full time

9 hours ago
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Benefits offered by this job

Free parking
Training paid by employer
Team building opportunities
Travel insurance

Job summary

Tim Hortons Québec seeks a dedicated restaurant supervisor to manage daily operations, lead a large staff, and maintain strong profitability. You will balance budgets, supervise teams, and ensure customer satisfaction in a fast-paced environment.

Ideal candidates have 3–5 years of experience, strong English communication, and the ability to relocate if needed. This permanent role offers growth and comprehensive benefits.

Qualifications

  • College/CEGEP or diploma 1–2 years or equivalent.
  • 3 years to less than 5 years experience in the field.
  • Working knowledge of English as the language of work.

Responsibilities

  • Analyze budget to boost and maintain restaurant profits.
  • Evaluate daily operations and staffing needs.
  • Monitor revenues to determine labour costs.
  • Plan and organize daily operations and schedules.
  • Lead, supervise and train staff to perform duties.
  • Balance cash and prepare balance sheets and reports.
  • Address customers' complaints and ensure service quality.
  • Ensure health and safety regulations are followed.
  • Maintain inventory and equipment maintenance.

Skills

Team leadership
Customer service
Attention to detail
Multitasking
Excellent communication
Work under pressure

Education

College/CEGEP diploma 1–2 years

Tools

MS Excel
MS Office
MS Outlook
MS Windows
POS system
Electronic cash register

Job description

  • Heures de travail: 30 to 40 hours per week
  • Expérience:
  • Tight deadlines
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience:
Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Work setting
  • Willing to relocate
  • Relocation costs not covered by employer
Tasks
  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
Supervision
  • More than 20 people
Computer and technology knowledge
  • Electronic cash register
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows
  • MS Word
  • Point of sale system
Security and safety
  • Criminal record check
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
Personal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
Screening questions
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
Employment terms options
  • Early morning
  • Evening
  • Shift
Experience
  • 3 years to less than 5 years
Employment terms options
  • Morning
  • Night
  • On call
  • Day
  • Weekend
Health benefits
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
Financial benefits
  • Group insurance benefits
  • Life insurance
  • Mileage paid
  • Registered Retirement Savings Plan (RRSP)
Other Benefits
  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Travel insurance
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