Hotel front office manager

Kibbi; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Work Term: Permanent

Work Language: English

Hours: 30 hours per week

Job summary

Kibbi in Ontario is seeking an Office/Operations Supervisor to develop policies, recruit and supervise staff, and manage daily operations. You will negotiate with suppliers and clients, handle front desk duties, and help prepare budgets.

The role requires college-level education, 3–5 years experience, and strong written/spoken English; this is a fast-paced, high-volume environment demanding attention to detail and teamwork.

Qualifications

• Requires College/CEGEP education and 3–5 years of experience or equivalent

Responsibilities

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for materials and supplies
• Negotiate with clients for use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans

Skills

Client focus

Interpersonal skills

Oral communication

Written communication

Flexibility

Initiative

Team player

Education

College/CEGEP

Job description

• Education: College/CEGEP
• Experience: 3 years to less than 5 years
• or equivalent experience

TASKS

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

EMPLOYMENT TERMS OPTIONS

• Early morning
• Evening

EMPLOYMENT TERMS OPTIONS

• Morning
• Night
• Day
• Weekend

HEALTH BENEFITS

• Dental plan
• Health care plan
• Vision care benefits

FINANCIAL BENEFITS

• Group insurance benefits

OTHER BENEFITS

• Other benefits
• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week