Hospitality Manager / Bar Manager

Tangled Roots Brewing Co.; Vernon; On-site; USD 54,000 - 57,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate Hospitality Manager to lead their upscale brewpub operations. This role involves recruiting and mentoring team members, ensuring a remarkable guest experience, and maintaining high standards of cleanliness and service. With a focus on growth opportunities and a commitment to exceptional hospitality, this position offers a unique chance to thrive in a vibrant, community-focused environment. If you have a knack for leadership and a love for creating memorable experiences, this opportunity is perfect for you.

Benefits

Growth Opportunity

Competitive Wages

Generous Time Off Policies

401K + Matching

Health Benefits

Employee Discounts

Qualifications

• 1+ year of experience in restaurant management.
• Strong customer service focus with effective communication skills.

Responsibilities

• Oversee frontline operations of the Upscale Brewpub.
• Recruit, hire, and train server and host team members.

Skills

Customer Service

Communication Skills

Time Management

Leadership

Education

High School Diploma

Hospitality Management Experience

Job description

Job Details

Job Location: Vernon Hills - Vernon Hills, IL

Position Type: Full Time

Salary Range: $54,000.00 - $57,000.00 Salary/year

Job Category: Restaurant - Food Service

Description

We are tangled up in small town roots here at Tangled Roots Craft Beer and Kitchen!

Our name reflects that our company is made up of different people from different places, all tangled together with one common goal – bringing a remarkable small-town hospitality experience to each and every guest - every time.

Since we opened the doors of our flagship brewpub in 2016, we have been adding new locations rapidly and expanding opportunities for all team members!

Take your career to the next level with the benefits of Tangled Roots:

• Growth Opportunity available
• Competitive wage opportunities
• Generous time off policies
• 401K + Matching
• Health Benefits including medical, dental, vision, and more
• Employee Discounts on beer, food, and retail!

At Tangled Roots, we take pride in "embracing your nature”. Would creating a unique hospitality experience be in your nature?

The Role

Under the direction of the General Manager, the Hospitality Manager is responsible for overseeing the frontline operations of the Upscale Brewpub according to the standards and values set by Tangled Roots Brewing Co, LLC.

Key Responsibilities include:

• Recruit, Hire, Schedule, Train, and Manage the Server and Host Team Members.
• Lead and Mentor team members to understand and adhere to TRBC Culture and Values.
• Empower the team through growth opportunities within the Company.
• Perform administrative duties.
• Lead and direct all team members with an emphasis on ongoing training and development.
• Demonstrate positive leadership characteristics aligned with TRBC Values, inspiring team members to meet and exceed standards.
• Oversee and maintain cleanliness of the Upscale Brewpub.
• Oversee private parties in the absence of the Event Manager.
• Ensure each guest receives a genuine hospitality experience and resolve any guest conflicts promptly.
• Follow TRBC Hospitality Manager Area of Responsibilities.

Note: Tangled Roots participates in E-Verify and will conduct employment eligibility verification checks on new hires after a job offer is accepted, in accordance with Federal Law.

Qualifications

• A high school diploma and at least 1+ year(s) of experience in restaurant management.
• Preferred 2 or more years of Hospitality Management Experience.
• A strong customer service focus along with effective communication and time-management skills are necessary.
• A track record of process improvement, staff development, and efficient use of restaurant systems is highly relevant.
• ServSafe Manager Food Handler, Allergen, and Bassett certifications required within 30 days of hire.

Physical Requirements for Success

• Ability to lift and carry items weighing 10–30 pounds regularly and up to 50 pounds.
• Ability to stand throughout the scheduled shift.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently; move in a constantly changing environment.