Hospitality Director: Events, Catering & Team Leadership

COMPASS GROUP CANADA; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

Compass Group Canada is seeking a Hospitality Director to lead catering operations in Toronto. The role emphasizes overseeing catering orders, invoicing, and end-to-end administrative tasks, ensuring specifications are clearly communicated and executed at all levels.

The ideal candidate will have a hospitality degree or equivalent supervisory experience, strong leadership and client relations skills, and the ability to manage food and labour costs while driving service excellence across events.

Qualifications

• Degree in Hospitality/Food Service or equivalent experience, including supervisory experience
• AFST (Advanced Food Safety Training)
• Responsible Beverage Service Certificate
• Strong management skills, capable of motivating, leading and developing associates
• Excellent client relationship-building and communication skills
• Ability to control food and labour costs
• Detail-oriented and a strong team player
• Excellent communication skills (written and verbal)
• Proven Microsoft Office skills (Word, Excel, Outlook) and comfortable with utilizing multiple supporting programs
• Must have ability to support managing larger groups in the main Retail Food operation

Responsibilities

• Monitor and organize catering orders with weekly invoicing
• Perform administrative duties, including: All booking, coordinating and follow-up on all catering events, reconciling billing and invoices and preparing month end
• Ensure specifications and requests of each catering event are communicated and executed down the channel effectively
• Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities
• Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations issues
• Direct department activities and maintain highest-quality service standards
• Maintain compliance with industry, company, and legislative standards
• Develop team and provide performance improvement programs

Skills

Strong management skills

Client relationship-building

Communication skills

Detail-oriented

Team player

Cost control

Microsoft Office proficiency

Education

Degree in Hospitality/Food Service or equivalent experience (supervisory)

AFST (Advanced Food Safety Training)

Responsible Beverage Service Certificate

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Compass Group Canada is seeking a Hospitality Director to lead catering operations in Toronto. The role emphasizes overseeing catering orders, invoicing, and end-to-end administrative tasks, ensuring specifications are clearly communicated and executed at all levels.

The ideal candidate will have a hospitality degree or equivalent supervisory experience, strong leadership and client relations skills, and the ability to manage food and labour costs while driving service excellence across events.