Heavy Truck Service Advisor – Scheduling & Estimates

Rush Enterprises Inc.; Eastern Ontario; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Exceptional compensation and benefits

RRSP

Boot allowance

Training

Opportunity for advancement

Job summary

A prominent vehicle dealership in Eastern Ontario seeks a Service Advisor to support service operations. As a key point of contact, you will schedule appointments, provide accurate cost estimates, and ensure compliance with safety regulations. Candidates should have a High School Diploma, strong administrative and customer service skills, and previous industry experience preferred. This role offers a competitive salary and comprehensive benefits within a positive work culture.

Qualifications

• Previous experience in Heavy Truck, Automotive, or related industry preferred.
• Strong interpersonal skills and customer focus.
• Criminal Record Check.

Responsibilities

• Ensure compliance with OHSA regulations and Company’s Health and Safety Policy.
• Schedule service appointments and provide customers with accurate written cost estimates.
• Establish customer methods of payment and obtain credit approvals.
• Check on progress of repairs and contact customers regarding changes.

Skills

Customer service

Administrative skills

Team building

Excellent written communication

Excellent verbal communication

SAP experience

Proficiency with software and computers

Education

High School Diploma or equivalent

College or post-secondary education

Job description

A prominent vehicle dealership in Eastern Ontario seeks a Service Advisor to support service operations. As a key point of contact, you will schedule appointments, provide accurate cost estimates, and ensure compliance with safety regulations. Candidates should have a High School Diploma, strong administrative and customer service skills, and previous industry experience preferred. This role offers a competitive salary and comprehensive benefits within a positive work culture.