Healthcare Shift Supervisor

Paladin Security Group Ltd; Sydney; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to lead their Healthcare Security team. This role emphasizes superior customer service and effective communication, ensuring the safety and efficiency of operations at the Cape Breton Regional Hospital. The ideal candidate will thrive in a dynamic environment, taking initiative to support their team and uphold high standards of service. With a commitment to respect and diversity, this position offers a unique opportunity to make a meaningful impact in the community while enjoying comprehensive benefits and a supportive workplace culture.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Ability to handle emergencies and ensure safety protocols.
• Strong communication skills for effective team management.

Responsibilities

• Direct and train staff for daily operations in Healthcare Security.
• Respond to emergencies and ensure health and safety compliance.
• Manage disciplinary issues and maintain operational standards.

Skills

Customer Service Skills

Crisis Management

Communication Skills

Leadership

Education

High School Diploma/GED

Job description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you

Job Skills / Requirements This position is located at the Cape Breton Regional Hospital in Sydney, NS

Shift Supervisors are responsible for the direction and training of their staff during the day to day operations of the Healthcare Security team at their site.

Communication is a key function of the Shift Supervisor, as they are an extension of the Site Supervisor and Management team.

Shift Supervisors Are Responsible For

Directing employees to perform to the standards of Paladin's policies and procedures.

Ensuring employees have and retain knowledge of the site operations.

Ensuring their team is made aware of and understand any Paladin issued memo/announcement.

Ensuring contractual obligations are met - such as no time loss on site. Addressing lateness, absences, and covering shifts as needed.

Responding to all emergencies; taking command of the situation.

Ensuring the health and safety of staff as it pertains to training on Paladin's Occupational Health and Safety Policies and Procedures and reporting any incidents that occur during their shift.

Dealing with disciplinary issues that arise on site, including completion of meetings and paperwork. Severe disciplinary infractions will require collaboration between the Shift Supervisor, Management, and Human Resourses.

Shift Supervisors duties include (but are not limited to): checking emails and answering any pressing issues, being on call for emergencies, conferring with the Site Supervisor for daily or upcoming matters, assisting with scheduling, facilitating shift change briefings, general cleanliness of the Security Office, and ensuring daily paperwork (sign-in sheets, incident reports, etc) has been completed.

An ideal candidate for Shift Supervisor can take care of the big and little things that make a site run more smoothly. They take initiative to help out and always ensures their team of employees is supported and recognized.

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (All)

Standard First Aid, CPR Level C

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation