Healthcare Clinic Office Coordinator (Entry-Level)

Medicentres Canada Inc.; Edmonton; On-site; CAD 34,000 - 42,000; Full time

Job summary

Medicentres Canada Inc. is hiring an entry-level Medical Office Assistant to support physicians and staff. You will provide exceptional patient service, answer calls, register patients, and assist with billing and records management.

Responsibilities include greeting patients, preparing exam rooms, assisting with minor procedures, scheduling, and handling confidential information in compliance with health information laws. This role offers growth in a clinic-focused environment across Canada.

Qualifications

• High school diploma or equivalent.
• Medical Office Assistant qualification is an asset.
• Recent customer service experience.
• Experience with Med Access or Electronic Medical Records.
• Excellent verbal and written communication skills.
• Proficiency in medical terminology is an asset.
• Must be able to handle confidential information in compliance with Health Information Act.

Responsibilities

• Answering phones, greeting and registering patients.
• Responding to patient enquiries in person and by phone.
• Initiating forms, creating billings, and collecting payment for services not covered by insurance.
• Escorting patients to exam or treatment rooms and preparing patients for physician.
• Cleaning and preparing exam and treatment rooms between patient visits.
• Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s.
• Performing diagnostic testing as ordered by the physician including urinalysis.
• Performing Blood pressure readings, temperature readings, height and weight measurements as ordered by the physician.
• Scheduling and notifying patients of appointments.
• Scanning patient documents into electronic medical records as required.
• Opening mail, receiving faxes, and distributing as appropriate.
• Completing daily, monthly and weekly chore lists as required.
• Performing other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Medical terminology

Confidential information handling

EMR familiarity

Education

High school diploma

Medical Office Assistant qualification (asset)

Tools

Med Access

Electronic Medical Records (EMR)

Job description

Medicentres Canada Inc. is hiring an entry-level Medical Office Assistant to support physicians and staff. You will provide exceptional patient service, answer calls, register patients, and assist with billing and records management.

Responsibilities include greeting patients, preparing exam rooms, assisting with minor procedures, scheduling, and handling confidential information in compliance with health information laws. This role offers growth in a clinic-focused environment across Canada.