Part-Time Medical Office Assistant - Patient Care

Medicentres-Canad; Edmonton; On-site; CAD 22,000 - 30,000; Part time

Job summary

Medicentres is seeking an entry-level Medical Office Assistant for part-time coverage at our Kingsway location. You will support clinicians, manage patient flow, and handle basic administrative tasks to ensure a smooth patient experience.

Responsibilities include greeting patients, scheduling, billing, and assisting with routine procedures, while maintaining confidentiality and accurate EMR entries.

Qualifications

• High school diploma or equivalent is required.
• Medical Office Assistant qualification is an asset.
• Recent customer service experience is preferred.
• Experience with Med Access or EMR is an asset.
• Excellent verbal and written communication skills are essential.
• Good problem-solving skills.
• Proficiency in medical terminology is an asset.
• Must handle confidential information in compliance with privacy laws.

Responsibilities

• Answer phones, greet and register patients.
• Respond to patient inquiries in person and by phone.
• Initiate forms, create billings, and collect payments not covered by insurance.
• Escort patients to exam or treatment rooms and prepare them for physicians.
• Clean and prepare exam and treatment rooms between patients.
• Assist with minor procedures including PAPs and pelvic exams.
• Perform diagnostic testing and vital sign measurements as ordered by physicians.
• Schedule and notify patients of appointments.

Skills

Customer service

Verbal & written communication

Problem solving

Confidential information handling

Medical terminology

Education

High school diploma or equivalent

Medical Office Assistant qualification (asset)

Tools

Med Access

Electronic Medical Records (EMR)

Job description

Medicentres is seeking an entry-level Medical Office Assistant for part-time coverage at our Kingsway location. You will support clinicians, manage patient flow, and handle basic administrative tasks to ensure a smooth patient experience.

Responsibilities include greeting patients, scheduling, billing, and assisting with routine procedures, while maintaining confidentiality and accurate EMR entries.