HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a healthcare business analyst to join their hybrid team in Montreal. The ideal candidate will have experience in healthcare IT, strong communication skills, and expertise in documenting business requirements. This role involves configuring appointment booking systems and collaborating on documentation related to healthcare workflows.

Qualifications

• Experience working in healthcare environments is crucial.
• Knowledge of workflows, regulatory documents, and business analyst techniques are required.
• Bilingual in English and French is a plus.

Responsibilities

• Configure patient appointment booking slots and manage schedules.
• Document business requirements and workflows for healthcare IT systems.
• Ensure knowledge of order fulfillment processes in hospital environments.

Skills

Written communication

Verbal communication

Attention to detail

Business requirements documentation

Knowledge of Healthcare IT

Knowledge of Canadian healthcare

Education

Experience as a business analyst or clinical informaticist

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus